According to a TechValidate study, 94% of SurveyMonkey customers agree that survey data helps them make better business decisions that drive growth.*
And because high impacts are rarely made by a single individual operating on an island, it’s important to create the right mix of people and roles for your survey team.
With the perfect mix of individuals and expertise, you’ll create and design surveys that generate honest feedback for your analysts and stakeholders to get actionable information.
81% of surveyed customers agree that they create better surveys and get better results with input from others*
*2019 TechValidate survey
With a SurveyMonkey team plan members can work on their own surveys and manage all aspects of the survey themselves—including creation, design, and analysis. New members can be added to the team to perform specific tasks, such as data analysis.
Let’s dive in to see what your SurveyMonkey survey creation and analytics team structure could look like.
This function works best for someone in a leadership role. In addition to creating, sending, and analyzing surveys, they can also do the following:
This role is suited for project participants who need to create surveys and gather feedback for analysis, but don’t manage the team. Full Users are empowered to do the following:
This role is perfect for stakeholders who want direct access to survey results and don’t need to create or send surveys. It’s a lower-cost way to give more people access to results without having to rely on Admins and Full Users to share the data.
As a Contributor you can:
You’re the owner of a business with 70 employees. You want to oversee the survey process as well as manage billing and assign members to the survey team. The marketing manager wants to keep on top of customer satisfaction and the HR manager wants to regularly survey employees to get a pulse on the employee experience.
You’ve just hired a data analyst and you’re excited to have this person access both survey types to examine correlations between employee happiness and customer experience.
In the next few months, you plan to hire an intern who will drive a customer experience initiative, and you’d like that person to analyze the marketing manager’s surveys.
The perfect solution for you is a team plan with you as the team Admin. Your marketing manager and HR manager round out the 3-member configuration for a team plan (Admin plus 2 Full Users). When you purchase the team plan, you can add a bundle of 2 Contributor seats for your new data analytics team—your data analyst and your incoming intern.
View all our team plans and choose the plan that works best for you.Learn more
Check out our Help Center for information about managing teams, analyzing results, and more!Learn more
Get pro survey tips and learn from other teams in our blog.Learn more
See how SurveyMonkey Enterprise helps large organizations securely collect, share, and collaborate to gain insights that make an impact.