SurveyMonkey Webinars & Events

September 12th · 19th · 26th,
10am PST · 1pm EST · 5pm GMT

Discover opportunities to enhance your customer insights with our exclusive masterclass series. You'll gain hands-on experience and learn directly from our team of research scientists, product specialists and industry leaders over the course of three sessions.

October 8th, 11am PST · 2pm EST · 6pm GMT

Understanding how to optimize feedback processes, track key customer experience (CX) metrics, and strengthen CX initiatives through surveys is essential for maintaining customer loyalty.

Join us for a deep dive into how SurveyMonkey’s internal CX team leverages their tools to better listen to their customers and fine-tune their CX strategy.

October 9th, 9-11am PT · 12-2pm ET · 4-6pm GMT

In this summit, SurveyMonkey will unveil new research on what your employees truly need to thrive. You’ll gain practical strategies for leveraging executive-level leadership, enhancing employee engagement, and developing a workplace culture that works for your entire team.

Join the Enterprise Onboarding team for a monthly educational training series designed to help Administrators set up and launch their new Enterprise accounts.

These sessions focus on: how to add and manage users, set up Workgroups and Library features as well as other administrative-level account settings.

October 23rd, 8am PT · 11am ET

Learn how to use the powerful features available in SurveyMonkey Enterprise with in-product demos on advanced features and survey design best practices to help you launch surveys quickly. This session is ideal for Enterprise users who will be designing and analyzing surveys regularly.

On-demand session

Customers today expect an elevated and seamless experience and are not afraid to switch brands to get it. A CX strategy that provides consistent, omni-channel support is crucial. We'll show you how you can increase customer satisfaction across all channels and elevate your CX strategy.

On-demand session

Every day, CX professionals use SurveyMonkey to get the insights they need to retain customers, drive revenue growth, and act on customer feedback. And the SurveyMonkey CX team is no different! Join us for a deep dive into how our internal CX team uses SurveyMonkey products to supercharge our CX strategy and listen to our customers.

On-demand session

Get findings from our exclusive report, ‘State of Surveys for 2024’, including survey best practices that will help you collect more accurate and timely feedback. We dig into data from the 20 million questions asked and answered on our platform everyday to understand the global trends and patterns that can inform your next survey.

On-demand session

Join this session to hear how SurveyMonkey marketers use our own products. We're sharing how to use surveys to for create persona packs, content creation and content strategy, ad and logo testing, and seamlessly collect customer testimonials.

On-demand session

Integrate survey data into your favorite apps so you can take insights-driven actions fast. We discuss five of our most-used integrations and how they can increase your time to insights and help drive more impact from your surveys.

On-demand session

Collecting data about your customer experience is just one piece of the puzzle when running a CX feedback program. See how the Salesforce integration in SurveyMonkey can help you get more value from your feedback programs by connecting customer insights to revenue. 

On-demand session

This in-depth session will break down complex logic scenarios and walk you through best practices for how to use our advanced logic features to help you design smarter surveys that gather actionable insights.

On-demand session

Voice of the Customer plays an integral part in creating experiences that align with customer preferences.
Cormac Kelly, Senior Director for Customer Success at SurveyMonkey, and guest speaker Forrester VP and Principal CX Analyst, Dr. Maxie Schmidt examine how you can fuel your business success using VoC.

On-demand session

We're spilling the beans on our employee experience surveys!

How does SurveyMonkey use SurveyMonkey to improve employee experience? We reveal how we use employee experience surveys to shape strategy, design effective employee experience programs, and keep employees engaged.

On-demand session

Learn expert tips and tricks for creating well-designed surveys that generate meaningful audience insights from SurveyMonkey Research Scientist Zoe Padgett. We discuss: how to write effective survey questions, tips for choosing the right audiences, how to navigate sensitive questions and using incentives to increase response rates.

On-demand session

Join SurveyMonkey experts Sean Burdeshaw and Natalie Aghdaey as they discuss the ins and outs of our survey collector options and how to create awareness around your surveys to help increase reach and maximize impact. This is a great session to get tips from our team on how to reach your audiences more effectively and capture the insights you need.

On-demand session

Learn how to create an impactful survey design and analysis plan so you can collect better data, in less time. We'll show you how to identify your survey goals and turn them into action-oriented questions and how to use key features that amplify your data analysis to uncover more insights.