SurveyMonkey Webinars & Events
Check out what's upcoming and on-demand!
How to make your data collection more secure
Join this webinar where we'll share how and why we prioritize data security and walk you through our robust security features—including features that enable teams to meet GDPR standards. December 3, 2024 at 5am PT · 8am ET · 1pm GMT
Upcoming SurveyMonkey Enterprise virtual events
SurveyMonkey Enterprise Admin Training Webinar
Join the Enterprise Onboarding team for a monthly educational training series designed to help Administrators set up and launch their new Enterprise accounts.
These sessions focus on: how to add and manage users, set up Workgroups and Library features as well as other administrative-level account settings.
Training essentials: a guided tour of SurveyMonkey Enterprise
January 22nd, 8am PT · 11am ET
Learn how to use the powerful features available in SurveyMonkey Enterprise with in-product demos on advanced features and survey design best practices to help you launch surveys quickly. This session is ideal for Enterprise users who will be designing and analyzing surveys regularly.
Product deep dive: Branching and logic
January 15th, 8am PT · 11am ET
We're deep diving the logic features in SurveyMonkey Enterprise. Learn how to skillfully add skip and branching logic to right-size your responses, and turn complex logic scenarios into simple survey hacks that elevate your survey experiences.
On-demand events
How to improve CSAT across all channels
On-demand session
Customers today expect an elevated and seamless experience and are not afraid to switch brands to get it. A CX strategy that provides consistent, omni-channel support is crucial. We'll show you how you can increase customer satisfaction across all channels and elevate your CX strategy.
How SurveyMonkey uses surveys for CX
On-demand session
Every day, CX professionals use SurveyMonkey to get the insights they need to retain customers, drive revenue growth, and act on customer feedback. And the SurveyMonkey CX team is no different! Join us for a deep dive into how our internal CX team uses SurveyMonkey products to supercharge our CX strategy and listen to our customers.
State of surveys: Top trends and best practices for 2024
On-demand session
Get findings from our exclusive report, ‘State of Surveys for 2024’, including survey best practices that will help you collect more accurate and timely feedback. We dig into data from the 20 million questions asked and answered on our platform everyday to understand the global trends and patterns that can inform your next survey.
How SurveyMonkey uses surveys for marketing
On-demand session
Join this session to hear how SurveyMonkey marketers use our own products. We're sharing how to use surveys to for create persona packs, content creation and content strategy, ad and logo testing, and seamlessly collect customer testimonials.
Five integrations to help you discover new insights
On-demand session
Integrate survey data into your favorite apps so you can take insights-driven actions fast. We discuss five of our most-used integrations and how they can increase your time to insights and help drive more impact from your surveys.
How SurveyMonkey + Salesforce turn feedback into revenue
On-demand session
Collecting data about your customer experience is just one piece of the puzzle when running a CX feedback program. See how the Salesforce integration in SurveyMonkey can help you get more value from your feedback programs by connecting customer insights to revenue.
How to design surveys using branching and logic features
On-demand session
This in-depth session will break down complex logic scenarios and walk you through best practices for how to use our advanced logic features to help you design smarter surveys that gather actionable insights.
How to scale your VOC program
On-demand session
Voice of the Customer plays an integral part in creating experiences that align with customer preferences.
Cormac Kelly, Senior Director for Customer Success at SurveyMonkey, and guest speaker Forrester VP and Principal CX Analyst, Dr. Maxie Schmidt examine how you can fuel your business success using VoC.
How SurveyMonkey uses employee feedback to shape their workplace
On-demand session
We're spilling the beans on our employee experience surveys!
How does SurveyMonkey use SurveyMonkey to improve employee experience? We reveal how we use employee experience surveys to shape strategy, design effective employee experience programs, and keep employees engaged.
How to design survey questions your audience will actually answer
On-demand session
Learn expert tips and tricks for creating well-designed surveys that generate meaningful audience insights from SurveyMonkey Research Scientist Zoe Padgett. We discuss: how to write effective survey questions, tips for choosing the right audiences, how to navigate sensitive questions and using incentives to increase response rates.
Make every survey count: Increase your reach and collect better data
On-demand session
Join SurveyMonkey experts Sean Burdeshaw and Natalie Aghdaey as they discuss the ins and outs of our survey collector options and how to create awareness around your surveys to help increase reach and maximize impact. This is a great session to get tips from our team on how to reach your audiences more effectively and capture the insights you need.
Use a survey design and data analysis plan to drive better insights
On-demand session
Learn how to create an impactful survey design and analysis plan so you can collect better data, in less time. We'll show you how to identify your survey goals and turn them into action-oriented questions and how to use key features that amplify your data analysis to uncover more insights.
Empowering CX professionals: Using insights to overcome frontline challenges
On-demand session
Join experts Myra Golden and Marci Kirkpatrick for a webinar on empowering CX teams with actionable survey insights. Learn strategies to boost morale, improve training, bridge CX and HR, and enhance team performance to tackle customer experience challenges and improve job satisfaction.
Using data to build a CX program
On-demand session
This webinar delves into the power of continuous customer insights and their critical role in driving exceptional customer experiences. . Get an in-depth look at how you can use surveys to support growth within your organization.
Transparency at work: Using insights to power engagement
On-demand session
Join employee experience thought leaders for a discussion on the importance of transparency within organizations—from onboarding to ongoing engagement. In this exclusive fireside chat, you'll gain valuable insights that can transform your HR practices and engagement goals.