SurveyMonkey Webinars & Events
Check out what's upcoming and on-demand!
Curiosity Con 2024: Transform your business through the power of curiosity
Relive the Curiosity Con experience with on-demand session featuring winning feedback strategies from senior executives, industry leaders, and world-renowned speakers.
Upcoming virtual events
From survey to insights: a guided tour of SurveyMonkey Enterprise
August 28th, 8am PT · 11am ET
Learn how to use the powerful features available in SurveyMonkey Enterprise with in-product demos on advanced features and survey design best practices to help you launch surveys quickly. This session is ideal for Enterprise users who will be designing and analyzing surveys regularly.
Upcoming SurveyMonkey Enterprise virtual events
SurveyMonkey Enterprise Admin Training Webinar
Join the Enterprise Onboarding team for a monthly educational training series designed to help Administrators set up and launch their new Enterprise accounts.
These sessions focus on: how to add and manage users, set up Workgroups and Library features as well as other administrative-level account settings.
SurveyMonkey Enterprise Office Hours
Join the Enterprise Onboarding team for a monthly Office Hours.
Drop-in sessions designed for new Enterprise customers to collaborate with survey experts on general account and onboarding questions. We'll focus on knowledge-sharing on specific Enterprise-level features such as SSO, Workgroups, Seat Types and other advanced features.
From survey to insights: a guided tour of SurveyMonkey Enterprise
August 28th, 8am PT · 11am ET
Learn how to use the powerful features available in SurveyMonkey Enterprise with in-product demos on advanced features and survey design best practices to help you launch surveys quickly. This session is ideal for Enterprise users who will be designing and analyzing surveys regularly.
Product deep dive: Analyze & Present features
July 31st, 8am PT · 11am ET
We're deep-diving the best ways to use the Analyze and Present tabs in SurveyMonkey Enterprise to help you analyze your data faster and with more ease. If you want to learn more about data filtering, AI analysis features and how to build better dashboards, this webinar is for you.
On-demand events
How to improve CSAT across all channels
On-demand session
Customers today expect an elevated and seamless experience and are not afraid to switch brands to get it. A CX strategy that provides consistent, omni-channel support is crucial. We'll show you how you can increase customer satisfaction across all channels and elevate your CX strategy.
Global NPS: What consumers care about around the world
On-demand session
We asked consumers in 9 countries what drives customer satisfaction, purchase decisions, and loyalty. Explore the insights from our exclusive worldwide NPS study like top purchase drivers, customer satisfaction drivers, and how to collect feedback that uncovers local preferences of your target markets.
State of surveys: Top trends and best practices for 2024
On-demand session
Get findings from our exclusive report, ‘State of Surveys for 2024’, including survey best practices that will help you collect more accurate and timely feedback. We dig into data from the 20 million questions asked and answered on our platform everyday to understand the global trends and patterns that can inform your next survey.
The other AI: Why authentic input matters in the age of AI
On-demand session
Join the discussion of advantages and limits of AI in marketing, and how authentic human voices are key to strengthening your marketing strategy. We’ll review how marketers are using (or not using) AI in the workplace, as well as how to strike the balance between utilizing AI and authentic inputs.
Five integrations to help you discover new insights
On-demand session
Integrate survey data into your favorite apps so you can take insights-driven actions fast. We discuss five of our most-used integrations and how they can increase your time to insights and help drive more impact from your surveys.
How SurveyMonkey + Salesforce turn feedback into revenue
On-demand session
Collecting data about your customer experience is just one piece of the puzzle when running a CX feedback program. See how the Salesforce integration in SurveyMonkey can help you get more value from your feedback programs by connecting customer insights to revenue.
How to design surveys using branching and logic features
On-demand session
This in-depth session will break down complex logic scenarios and walk you through best practices for how to use our advanced logic features to help you design smarter surveys that gather actionable insights.
How to scale your VOC program
On-demand session
Voice of the Customer plays an integral part in creating experiences that align with customer preferences.
Cormac Kelly, Senior Director for Customer Success at SurveyMonkey, and guest speaker Forrester VP and Principal CX Analyst, Dr. Maxie Schmidt examine how you can fuel your business success using VoC.
How SurveyMonkey uses employee feedback to shape their workplace
On-demand session
We're spilling the beans on our employee experience surveys!
How does SurveyMonkey use SurveyMonkey to improve employee experience? We reveal how we use employee experience surveys to shape strategy, design effective employee experience programs, and keep employees engaged.
How to design survey questions your audience will actually answer
On-demand session
Learn expert tips and tricks for creating well-designed surveys that generate meaningful audience insights from SurveyMonkey Research Scientist Zoe Padgett. We discuss: how to write effective survey questions, tips for choosing the right audiences, how to navigate sensitive questions and using incentives to increase response rates.
Make every survey count: Increase your reach and collect better data
On-demand session
Join SurveyMonkey experts Sean Burdeshaw and Natalie Aghdaey as they discuss the ins and outs of our survey collector options and how to create awareness around your surveys to help increase reach and maximize impact. This is a great session to get tips from our team on how to reach your audiences more effectively and capture the insights you need.
Use a survey design and data analysis plan to drive better insights
On-demand session
Learn how to create an impactful survey design and analysis plan so you can collect better data, in less time. We'll show you how to identify your survey goals and turn them into action-oriented questions and how to use key features that amplify your data analysis to uncover more insights.