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The power duo: How SurveyMonkey + Salesforce work together to tie feedback to revenue

Collecting data about your customer experience is just one piece of the puzzle when running a CX feedback program. In order to make informed decisions at your organization, you need to be able to see how those metrics are tied to your bottom line.

You'll learn how to:

  • Take real-time action on your data to prevent churn with automated workflows
  • Flag brand champions in your CRM to build Voice of the Customer programs
  • Map survey data to customer records
  • Build dynamic dashboards and reports in Salesforce that cut across data silos
  • Support growth beyond CX to achieve outcomes across your organization

Watch this on-demand session for a walkthrough of the SurveyMonkey Salesforce integration to learn how this power duo can help you get more value from your feedback programs by connecting customer insights to revenue.