Find untapped revenue, increase market share, and boost brand loyalty with SurveyMonkey for consumer products and services.

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Customer satisfaction survey with ranking scale question and NPS score of 75

Ask customers for their feedback, listen to them in the right channels, and act quickly on opportunities to drive better experiences. Use benchmarkable templates on customer satisfaction, Net Promoter Score® (NPS), and more to get started fast.

Find the optimal price point for your product or service using Price Optimization. Discover a fast, reliable way to maximize revenue, and ensure your price point resonates with your brand and target audience. With built-in expertise, Price Optimization helps you make confident pricing decisions in minutes.

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Setting up a project with SurveyMonkey Audience, deciding the kind of target audience you want to survey

Easily set up and launch your own market research projects. Our intuitive platform and global panel of 175M+ respondents make it easy to connect with your target audience and get the feedback you need in as little as an hour.

Understand your market, improve brand health, and build winning products faster with built-in research tools.

Adapt and respond to consumer needs with AI-powered insights that help you understand fast-changing preferences.

Capture actionable feedback at every customer touchpoint to help you build world-class customer experiences.

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“Leveraging SurveyMonkey to truly understand from the fans what's most important to them has guided almost all of our strategy over the course of the last several years.”

John Beaven, Executive Vice President of Ticket Sales and Services at the Golden State Warriors

Shopper insights survey template

Market research - product testing survey template

Customer satisfaction survey template

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Request a demo where you'll learn how to:

  • Create experiences that keep your customers coming back.
  • Build successful new products. 
  • Uncover brand growth opportunities.