Grow your business with in-the-moment website feedback

GetFeedback makes it easy to capture website visitor feedback to understand why customers hesitate, drop off, and abandon carts.

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GetFeedback cart abandonment survey overlay on an e-commerce checkout page highlighting shipping cost as the top drop-off reason at 38%

Keep visitors on-site with instant website feedback

Understand the “why” behind visitor behavior

Unlock deep behavioral insights by gathering targeted feedback exactly when and where your visitors experience your site. Pinpoint the precise moments, pages, and actions that drive your user experience so you can optimize with confidence.

Turn feedback into action

Spot trends and find friction points in real time to improve your customer experience and decrease drop-off rates. With built-in dashboards, you can seamlessly connect insights to specific user journeys and turn feedback into clear next steps.

Everything you need to capture and act on website feedback

A website feedback pop-up modal powered by GetFeedback, offering visitors options to leave specific feedback, general feedback, or other requests

Passive form

Give visitors an always-on way to share feedback anytime during their experience.

An e-commerce product catalog page displaying a triggered exit-intent survey by GetFeedback asking why the user is leaving without purchasing

Campaign

Launch feedback forms based on customer behavior.

An e-commerce product page featuring a simple embedded GetFeedback widget asking users Did you find this useful? with Yes and No buttons

In-page widget

Collect feedback directly within your website experience—right where context matters most.

GetFeedback reporting dashboard bar chart analyzing checkout drop-off reasons like high shipping costs, confusing checkout, and security concerns

Analysis dashboard

Spot trends and uncover actionable insights with built-in analytics.

Understand what website visitors do and why

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