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Multiple choice survey question: How would you rate the communication skills of the help desk staff?

Generate value in hours, not days, with a scalable platform that’s easy to implement. Get feedback on your IT team’s performance so you can identify areas for improvement and prioritize where to invest resources.

Secure sensitive feedback data with SSO, data encryption, and robust data governance capabilities to comply with industry and regulatory standards, such as HIPAA and GDPR. Enforce global account settings and access centralized admin dashboards for visibility and control over roles and usage.

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Bring together people, processes, and tech with 120+ integrations, plus API access. Connect SurveyMonkey with your existing tech stack to automate workflows and get the most out of the tools you use every day.

Measure how customers perceive your brand through relational and transactional NPS.

Assess satisfaction after key interactions to pinpoint areas for improvement.

Understand software’s ease of use, security features, user interface and more.

Help new employees solidify their onboarding knowledge with a simple quiz.

Survey users on security, design, and more to create digital experiences that delight.

Create polished event registration forms to collect essential attendee information.

Pressure test and optimize your products to drive ROI and customer loyalty.

Get insights from your target audience in minutes with SurveyMonkey Audience.

Capture feedback from direct reports, peers, and managers to understand employee performance.

Easily manage user activity with a centralized admin dashboard, global features settings, and more.

Make faster decisions with a flexible platform that it makes easy to collect, analyze, and act on feedback.

Connect with the business-critical apps your teams use every day to maximize ROI from your entire tech stack.

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Success tips from CIOs: Hear how IT leaders can be data heroes.


Get actionable advice for SurveyMonkey Enterprise account administrators.


Find out how SurveyMonkey keeps sensitive data safe and secure.


See how SurveyMonkey Enterprise can power insights across your organization.

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Chat with our team and learn how to:

  • Support transparency, security, and data compliance across your organization.
  • Onboard and migrate users at scale using a centralized SurveyMonkey account.
  • Get regular feedback from employees on technology tools, help desk performance, and more.

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.