Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Product Satisfaction Survey Template

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

Customers form opinions on their interactions with your company—and their experience with your product. When the product meets or exceeds their expectations, customers are more likely to report satisfaction and continue using your product. On the other hand, if the product falls short, it can lead to disappointment that negatively impacts customer satisfaction and retention.

Our Product Satisfaction Survey Template is designed to help you learn if your product aligns with customer expectations and how it impacts customer satisfaction.

With this survey, you’ll uncover insights into the ease of use of your product, its ability to fulfill customer needs, and areas where enhancements may be necessary. Provide your Product Development team with data-backed insights that can improve the satisfaction of your product and create positive customer experiences.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

Flower shop owner looking at his phone, next to a review showing 5 out of 5 stars

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

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Get tips on how to create better surveys, hear the latest product news, or check out our research.

Man wearing headphones and using a laptop, next to an image of SurveyMonkey's logo

Access tutorials on how features work, learn more about billing, and contact Customer Support.

Frau mit Brille und Kopfhörern scrollt auf einem Tablet

Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience.

Ein Mann und eine Frau sehen sich einen Artikel auf ihrem Laptop an und schreiben dabei Informationen auf Notizzettel

Is your company meeting customer expectations? Use our free CSAT calculator to assess your Customer Satisfaction score and drive profits.

Lachender Mann mit Brille vor einem Laptop

Read our step-by-step guide on conducting customer behavior analysis. Learn how to collect data and improve customer touchpoints.

Frau sieht sich Informationen auf ihrem Laptop an

Empower your CX team with actionable insights! Watch our webinar for expert strategies on boosting performance and morale.