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Support learning and development with training surveys

Our world is rapidly changing alongside new technologies, globalization, and breakthroughs in all fields of study, which makes training and continuing education becomes more of a priority than ever before.

Most people have taken some form of knowledge and skills training in their lifetimes. For example, new employees attend new hire training so they can acquire the skills they need to navigate their new workplace. Your job function may require you to take additional training to learn a new skill. Or, perhaps you’re just taking a short training to refresh your skills for a certification. 

Training differs vastly from a traditional course of study, as participants and students expect to see improvements in their abilities almost immediately after a training session. A client in a physical fitness program, a student in a sales training course, or a participant in a Yoga program will discontinue their attendance if they do not see progress.No matter the use case, everyone being trained wants to utilize their skills as soon as possible.

SurveyMonkey Enterprise offers solutions for enterprises looking to make holistic changes to their employee experience.

Questionnaires and quizzes are a indispensable tools for training professionals, especially when you use them with models for assessing training effectiveness. You can apply the feedback you gather through surveys to evaluate training programs, course offerings and instructors; target specific skills development for individuals or groups; and plan focused training for any field or area of instruction.

Training surveys are an essential part of your training program. Gathering feedback from participants in pre-training and post-training helps you measure the effectiveness of your sessions and identify areas for improvement. You can also use the data to improve future training.

Pre-training surveys can measure existing knowledge of the participants, or help manage expectations for the training sessions if used before them. The survey data can help you plan that training material and help with implementation.

Post-training surveys help you see if your training sessions met expectations, provided value to participants, and whether it was effective overall.

  • Investment in employee knowledge
  • Gather measurable learning outcomes
  • Track how training impacts employee performance
  • Pinpoint areas in need of improvement
  • Increase employee engagement

Pre-training survey questions assist you in gathering information on running successful training sessions. You’ll find out:

  • What training is needed and if there knowledge gaps you need to fill
  • The learning expectations participants have and can tailor training with these expectations in mind
  • Particular demographics of the group you are presenting to, such as whether they work full or part-time, job title, and job duties
  • Any special needs participants may have that require assistive equipment or training delivery, etc
  • Preferences for how you instruct the training, such as video for visual learners, while lectures for auditory learners, and demonstrations for tactile learners
  • Knowledge gaps with the training material so you can focus on areas for improvement and avoid redundancies 

Demographics help you understand your audience, their available time commitment, and their place in your organization. It is unnecessary to ask intrusive demographic questions such as ethnicity, gender identification, or age unless it is somehow relevant to the subject of the training. Learn more about demographic surveys.

With this information, you can structure your training appropriately to effectively meet the needs of your group.

Post-training surveys measure the outcomes of your training sessions. You can find out if you fulfilled your training goals and use the data to inform your next training. With a post-training survey, you’ll discover:

  • Which trainings were popular 

If a particular training is not well-attended or positively rated by attendees, evaluate whether it is a necessary part of your training schedule. Popular training can be updated and offered more regularly.

  • Which instructors or trainers attract the highest numbers

This is a good indicator of the most informative and effective trainers. This should be your impetus to find out what they do differently than other instructors so you can offer feedback and improvement opportunities to all trainers.

  • Any barriers to learning 

Was there anything that prevented the group from being fully engaged in the training? Identify barriers and strategies to overcome them.

  • Adjustments to improve future sessions

Analyzing your data should reveal what improvements you can make to your future training sessions to make them more informative, effective, and attractive to attendees.

  • If needs were met

Ask post-training knowledge questions to assess whether participants acquired the knowledge or skills that were identified in your training goals.

Analyzing your post-survey data will offer valuable insights into planning future training sessions.

To obtain a thorough understanding of the impact of your training, try breaking your survey down into 3 stages:

  1. Before training: Find out your participants’ existing knowledge, expectations for learning, and thoughts on the signup process.
  2. During training: Discover thoughts on your course content, structure, and delivery.
  3. After training: Obtain overall course evaluation, learner satisfaction, and feedback on your follow-up process.

Use surveys to explore what training to offer, the effectiveness of the training you’re delivering, and whether students feel they are acquiring the skills they desire.

Pre-training skills assessments should be run before training sessions. This will establish what your participants already know, their expectations for the training, and any learning needs and preferences. This information can be used to determine how you run the training, information delivery methods, and content.