Did you know?
63% of people consider a company's privacy and security history before using their products or services.
You own the data in your account.
We safeguard respondent email addresses.
We employ best practice security.
Read our Security Statement for more information.
The Creators who create and administer surveys, forms, applications, and questionnaires own and control your responses.
We do control use and analyze usage data about you (for example, looking at page view data, response rates and survey type):
- to make our recommendations around surveys or service included on our website at the end of a survey taking experience more relevant,
- to improve the user interface, and
- to maintain a consistent and reliable user experience, and to improve services by looking at what questions Creators are asking and the quality of their responses and response rates so that we can work on our existing features and build new ones to optimize question/answer rates for Creators.
Are your responses anonymous? This depends on how the creator has configured the survey, form, application or questionnaire. Contact them to find out, or click here to read more about respondent anonymity.
We do not sell your profile data to marketing firms! While we do provide some of your profile data to our customers who wish to deploy surveys, we do not sell it to marketing companies – we just allow our customers to send you surveys based on your profile suitability.
We do use and analyze usage data (page view data, response rates and metrics) to help ensure the surveys you are sent are more relevant to you, to improve the user interface and our services, to maintain a consistent and reliable user experience and to build new features. We use profile data to help us to improve the quality of our panel.
Responses you give.
We use responses you give to provide our other customers with more ways to reach the target demographic they want (e.g. by aggregating the data and identifying trends in survey taking). However, we do not give or sell your actual individual responses to anyone other than the customer that has sent you a survey. The data we provide to our other customers and third parties is aggregated and anonymous. Similarly, if you take one of SurveyMonkey’s own in-house surveys we aggregate and anonymize any response data we share with or sell to third parties.