Which Terms Apply?

 

Last updated: July 28, 2017

The products and services of SurveyMonkey and its affiliates are made available to customers subject to applicable terms and conditions. Subject to your order document with SurveyMonkey, this document identifies which terms apply to the products and services you have purchased.

If your product or service is not identified in the list below, please refer to your order document.

 

Applicable Terms for Products and Services

Product or Service Name Applicable Terms
Acceptable Uses Policy
Acceptable Uses Acceptable Uses
TechValidate Services
TechValidate subscription TechValidate Terms of Service
Business Services
SurveyMonkey Salesforce Integration subscription SurveyMonkey Salesforce Integration Terms of Service
SurveyMonkey Benchmark (subscription)
SurveyMonkey Benchmark (one-time download)
SurveyMonkey Benchmarks Terms of Service
SurveyMonkey Marketo Integration subscription SurveyMonkey Marketo Integration Terms of Service
SurveyMonkey Oracle Eloqua Integration Terms of Service SurveyMonkey Oracle Eloqua Integration Terms of Service
SurveyMonkey Prepayment SurveyMonkey Prepayment Terms of Service
SurveyMonkey Trial Account SurveyMonkey Trial Account Terms of Service
Customer Experience (CX)
Customer Experience SurveyMonkey Customer Experience Terms of Service
FluidSurveys Enterprise Services
All FluidSurveys subscription plans, including:
FluidSurveys Enterprise Basic Subscription
FluidSurveys Pro Plan Subscription
FluidSurveys White Label Subscription
FluidSurveys Enterprise Agreement
FluidSurveys Additional Vanity URL with SSL
FluidSurveys Vanity URL (No SSL)
FluidSurveys Branding Package – Standard
FluidSurveys Data Migration
FluidSurveys Existing Account Transfer Service
FluidSurveys Survey Programming
FluidSurveys Training Session
FluidSurveys White Label – Additional Invites
FluidSurveys White Label – Additional Responses
FluidSurveys White Label Collectors
FluidSurveys White Label Parking Fee
FluidSurveys Website Intercept
FluidSurveys Enterprise Agreement
SurveyMonkey Apply/FluidReview Services
All SurveyMonkey Apply/FluidReview subscription plans, including:
SurveyMonkey Apply/FluidReview Basic Package
SurveyMonkey Apply/FluidReview Lite Package
SurveyMonkey Apply/FluidReview Premium Package
SurveyMonkey Apply/FluidReview Pro Package
SurveyMonkey Apply/FluidReview Terms of Service
SurveyMonkey Apply/FluidReview Additional Data
SurveyMonkey Apply/FluidReview Additional Languages
SurveyMonkey Apply/FluidReview Annual Discount
SurveyMonkey Apply/FluidReview Branding Package – Standard
SurveyMonkey Apply/FluidReview Custom Development
SurveyMonkey Apply/FluidReview Data Migration
SurveyMonkey Apply/FluidReview Enterprise – Additional Applicants
SurveyMonkey Apply/FluidReview Enterprise – Additional Reviewers
SurveyMonkey Apply/FluidReview Enterprise – Awards Module
SurveyMonkey Apply/FluidReview Enterprise – Dedicated Server
SurveyMonkey Apply/FluidReview Enterprise – Salesforce Integration
SurveyMonkey Apply/FluidReview Enterprise Plan
SurveyMonkey Apply/FluidReview Onboarding Services
SurveyMonkey Apply/FluidReview One-time Discount
SurveyMonkey Apply/FluidReview Parking Fee
SurveyMonkey Apply/FluidReview Setup and Configuration
SurveyMonkey Apply/FluidReview Technical Support
SurveyMonkey Apply/FluidReview Training
SurveyMonkey Apply/FluidReview Trial Site
SurveyMonkey Apply/FluidReview Terms of Service
Audience Services
Brand Tracking Study
Industry Intelligence Study
Survey Respondents
SurveyMonkey Audience Terms of Service
Other Services
Election Tracking Syndicated Data subscription
Election Tracking Custom Questions
Election Tracking Terms of Service
SurveyMonkey Intelligence SurveyMonkey Intelligence Terms of Service
SurveyMonkey SELECT account
SurveyMonkey GOLD account
SurveyMonkey PLATINUM account (including HIPAA-enabled PLATINUM accounts)
Enterprise Subscription
SurveyMonkey Starter subscription
SurveyMonkey Standard subscription
SurveyMonkey Advanced subscription
SurveyMonkey Advantage subscription
SurveyMonkey Premier subscription
Survey Platform Terms of Service