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Cookies Used on Survey Pages
LAST UPDATED: MAY 29TH, 2018
Like most commercial websites, we use cookies. Cookies are small bits of data we store on the device (computer, mobile phone, tablet) that you use to access a survey. Each cookie expires after a certain period of time depending on what we use it for.
Below we list and describe the types of cookies we use when you take a survey with us. For information about cookies we use on other pages, please see our Cookie Policy and Privacy Policy.
You can clear or disable cookies in your browser. However, this might impact your ability to take the survey effectively. Enabling cookies ensures a smoother survey-taking experience.
1. Required Cookies
Certain cookies are necessary in order for a survey to operate correctly. For example, we use cookies to authenticate you. When you log on to our websites, authentication cookies are set which let us know who you are during a browsing session. (Example cookie names: ep201)
2. Functionality Cookies
These cookies are used to enable certain additional functionality on our websites, such as storing your preferences like username and language selection, and preventing users from taking the same survey multiple times. This functionality improves the user experience. (Example cookie names: cf, RP_XXXXXXXX, P_XXXXXX)
We sometimes test new or different features and content with subsets of users and use cookies to help us ensure that the users who are a part of an experiment have a consistent experience. (Example cookie names: EP202)
3. Performance Monitoring and Performance Enhancement Cookies
Some cookies are used to collect information about how survey respondents interact with surveys. We use the information to analyze how users use surveys, detect problems with our surveys, and help us improve and refine our services and features. These cookies generally collect information in a pseudonymous form and allow us to determine information such as the number of visitors to a webpage, how visitors came to the website, and the pages they visited. (Example cookie names: ep202)
Other cookies help us to manage the traffic that comes to our website and provide you with quicker response times by distributing the traffic across our different servers, otherwise known as load balancing. (Example cookie names: EP201)
4. Targeting or Advertising Cookies
We never use these types of cookies on a survey-taking page.
5. List of Cookies Used in Surveys
| Name | Category | Host | Expiry | Description |
|---|---|---|---|---|
| ep201 | Functional | .surveymonkey.com | 1 hour | Set by load balancer. User tracking for abuse and troubleshooting problems. |
| ep202 | Functional | .surveymonkey.com | 90 days (this time resets from time of last access) | Used as a unique user identifier to test experiences (e.g. display various color combinations to identify what’s most effective). It’s also used on our respondent experience page to measure survey completion rates. |
| RP_XXXXXXXX | Required | .surveymonkey.com | 90 days | Enforces the one response per computer setting. |
| sso_user | Required | .surveymonkey.com | 90 days | Determines if certain Enterprise respondents are authenticated if an account holder requires respondents to authenticate. |
| CX_XXXXXXXX and P_XXXXXXXX | Functional | .surveymonkey.com | 1 year | Used for pop-up surveys to track whether the survey was already taken to avoid re-showing the pop-up. |
| sm_ir | Functional | .surveymonkey.com | session | Used by the instant results page so a survey creator can display data. |
