Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Delight more customers. Easily gather actionable customer feedback.

Listen to your customers and get their opinions throughout the entire customer journey. See how to tap into Customer Powered Data to start gathering real-time feedback at scale.

SURVEY PLATFORM

Create on-brand feedback surveys in minutes. Send surveys via multiple channels, easily analyze your data, and share actionable insights with your team.

CX SOLUTION

Run effective customer experience programs with our dedicated NPS solution. Enjoy automated feedback collection, predictive analysis, and more.

Survey your target market to better understand their behaviors, perceptions, and attitudes.

Find out what people think about your brand and discover new growth opportunities.

Use feedback to tailor your communications, website experience, and even A/B test campaigns.


Want to talk to consumers or prospects?Our plans and Audience panel makes it easy to check in with your market early and often.

“We are able to correlate improvement in our NPS to higher revenue and retention of our customers”

—Simon Lindsay, CEO of Progressive Direct

Easily deliver both transactional and relational NPS surveys to understand what drives your customer satisfaction.

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Ask your customers for feedback on your products and services to find out where and how to improve.

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Talk to customers before and after events. Capture live feedback or set up a kiosk survey on a tablet or phone.

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Identify patterns and trends in your digital experiences or at a point of sale (POS) so you can quickly make positive adjustments.

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Improve your customer experience by assessing your customer service and call center effectiveness.

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Prevent churn and improve repeat business. Identify customer loyalty trends and find out how to improve your offering.

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Women at Planet Fitness
Planet Fitness

Customer powered success

See how Planet Fitness creates a happy, healthy customer experience using feedback.

LG
BD
Hewlett Packard Enterprise
NetApp
EMC2

Create your own customer feedback surveys in minutes—or get started with SurveyMonkey CX, a comprehensive solution to measure and improve your Net Promoter Score.

Our platform makes it easy to create and send surveys during every part of the customer journey. Start building a better experience with customer feedback.

Automate your NPS surveys and get powerful analytics tools that let you discover how to improve the customer experience and grow your business.

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Customer satisfaction survey templates

Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience.

How data at work impacts the employee experience

New research on the role of data on the employee experience; how it impacts decision making, worker confidence, and trust in teammates and leaders

3 workplace trends that will reshape today’s workforce

New research on workplace trends and how employees are balancing personal time, working from home, and the gap in remote and in-office work

How (and why) to measure your CSAT score

Improve your customer experience by measuring your company’s CSAT score and addressing feedback. Send CSAT surveys with SurveyMonkey.