Maintain data security with a trusted survey platform

Choose the platform built to support transparency, security, and data compliance.

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Ensuring your data is secure and compliant is our top priority. Here’s how we do it.

Wondering how to improve data security? Start with a survey brand you—and your respondents—can trust. Our commitment to data security and data compliance is one of the reasons SurveyMonkey is a leading survey platform, worldwide.

How we protect your account

Deliver a seamless, secure user login experience with single sign-on via SAML 2.0 to maintain identity. Make it easy to manage user access with a centralized approach that can be customized to support your company’s policies for password strength, reuse, or expiration. With our extra layers of security, including account verification, you can be sure only the right users have access to the right survey data.

How we control data security

SurveyMonkey is a trusted brand, and our security measures help us maintain our reputation with consumers and businesses. All your respondents’ information is securely stored in our SOC 2 accredited data centers that adhere to security and technical best practices. We ensure that collected data is transmitted over a secure HTTPS connection, and user logins are protected via TLS. Data at rest is encrypted using industry standard encryption algorithms and strength.

How we protect your privacy

Keep sensitive data safe by choosing a platform designed with privacy and transparency in mind. All personal information and data collected from your respondents belongs to you. We are committed to protecting the privacy of our customers and their respondents.

Compliance

We ensure collected results meet today’s data compliance mandates.

GDPR compliance

EU General Data Protection Requirement

HIPAA Compliance

Health Insurance Portability and Accountability Act

SOC 2

Trust Services Principles

EU-US Privacy Shield certified

Data Privacy Practices

PCI DSS 3.2

Payment Card Industry Data Security Standards

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87% of our customers say SurveyMonkey Enterprise helps their employees make better business decisions

Ensure sensitive data is secure and compliant