CAHPS® visit survey 2.0

NOTE: If the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) applies to you and your intended use of SurveyMonkey, this template is NOT intended for your use without 1) a SurveyMonkey ‘HIPAA-enabled’ account, and 2) a business associate agreement with us, which can be purchased by contacting our sales team. Please see our Acceptable Uses Policy for more information.

With this survey template, you will gain valuable insight into how well you’re treating your patients. Written by CAHPS and certified by our experts, this template is designed to help you understand patients even better. From bedside manner to scheduling and billing, you’ll learn what’s working and what’s not.

The questions asked in this survey template target several areas of your patients’ experience. Were patients able to set up appointments in a timely fashion? How was their doctor’s bedside manner? Were they happy with the level of care they received? Through the CAHPS Visit Survey template, you’ll be able to understand what’s working for your patients and what’s not. With the ability to customize this template, you can also add your own questions and do more to meet your patients’ needs.

To create a survey using the CAHPS® Visit Survey 2.0 survey template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you begin creating a survey.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.