New software-backed-services offering empowers customers like Headspace and Chime to identify DEI smoke points and chart a course to solving them
SAN MATEO, Calif. – August 17, 2021 – Momentive (NASDAQ: MNTV—formerly SurveyMonkey), a leader in agile experience management, today announced the launch of Workplace Equity IQ, a solution that pairs the company’s AI-powered employee engagement solution with specialized professional services from Momentive DEI experts. With Workplace Equity IQ, customers like Headspace and Chime will go beyond merely tracking the representation of diverse groups to truly understand the beliefs and experiences of employees across intersectional identities and use that information to inform their DEI roadmap and HR strategy.
Workplace Equity IQ leverages the Momentive agile experience platform and in-house specialized consulting. The solution helps companies circulate employee engagement studies that navigate sensitive DEI topics to gain a deeper, more realistic understanding of inclusion, safety, trust, and experiences of bias among employees, all while being mindful of employee sensitivity and confidentiality. Momentive DEI experts will layer the findings with data from HR information systems (HRIS) to build a clear, visual understanding of employee experience today and deliver a customized strategy for closing gaps based on decades of DEI expertise.
“Everyone wants to address these issues, but the reality of inequity is often centered around specific and nuanced behaviors, language, culture, and experiences that range from macroaggressions to microaggressions, and everything in between,” says Antoine Andrews, Chief Diversity & Social Impact Officer at Momentive, who has two decades of experience leading DEI teams at companies like Gap Inc., Symantec, and Nike. “Getting the truth in a way that includes intersectionality is no easy task, and people are anxious about getting it wrong. That’s why we designed Workplace Equity IQ to support customers in getting the right data analyzed in the right way, with expert guidance to help refine your roadmap and strategy for the future.”
Last year’s widespread protests against racism prompted countless organizations to make public commitments to diversity and equitable treatment for all employees, and the pandemic has highlighted continued, glaring inequities that organizations must still acknowledge and address across the entire employee experience. Against this backdrop, Momentive grew its Social Impact team to include Andrews and Living Corporate founder and CEO Zach Nunn—respected DEI experts with a deep understanding of the challenges employees experience and the intersecting factors that lead to disengagement, attrition, and PR crises. Together with the Momentive product, engineering, and professional services teams, Andrews and Nunn led the development of Workplace Equity IQ to help companies get smarter about DEI and create better workplaces for people of all backgrounds.
“We are proud to partner with Momentive on the launch of Workplace Equity IQ, which is sorely needed in the business community,” says Rick Jensen, Chief People and Places Officer for Headspace. “We plan to use the solution to make sure employees feel safe sharing their beliefs and experiences, and to use the data-driven analysis to validate our current strategy and develop a roadmap for future efforts.”
“Last summer, company leaders reevaluated their role in advancing DEI at their organizations and made a lot of promises,” says Zander Lurie, CEO of Momentive. “Our own research shows 48% of C-level executives worry about meeting the DEI promises they made. Workplace Equity IQ will make leaders smarter about DEI at their organizations so they can pinpoint exactly what needs to change and who to hold accountable for making progress.”
Prior to the launch, Momentive piloted Workplace Equity IQ internally and is committed to publicly sharing details on its own findings in the coming months. Workplace Equity IQ is currently in limited availability to Momentive customers in the United States. Visit the Momentive website to learn more and request pricing information.
Momentive (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive’s products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive for market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company’s vision is to raise the bar for human experiences by amplifying individual voices. Learn more at momentive.ai.