Collect protected health information with HIPAA-compliant features
Confidently manage the protected health information (PHI) you collect through surveys in a manner that complies with HIPAA.
HIPAA beyond healthcare
HIPAA is often associated with healthcare. Yet many organizations across insurance, retail, schools, and other industries may also collect PHI. Our enterprise-grade solution can help you safely collect feedback at scale while reducing your risk of HIPAA violations.
Accidental HIPAA violations can be costly
The following circumstances could lead to a situation where PHI collected from survey data doesn't comply with HIPAA.
Lack of visibility
What kind of data is being collected and how it’s being used.
Lack of control
Who has access to survey data, and with it, PHI.
Inability to track
Who is sending surveys or sharing resulting PHI data.
Open-ended answers
Surveys with open-ended response opportunities may collect PHI.
Noncompliant parties
Working with partners that lack a rigorous commitment to HIPAA.
Identifiable respondents
Directly requesting protected health information in surveys without appropriate security measures.
Centrally track and manage survey users and data
Improve visibility and control over survey users and data. Understand who is accessing health information from surveys and what they’re doing with it.
Establish and enforce global settings
Reduce risk with data encryption (SLL/TLS) on mobile devices, automate user logouts, and more.
Reduce inadvertent risks
Provide reminders to users of their HIPAA obligations with in-product messages that appear when they perform sensitive operations to PHI, for example, PHI share alerts.
Work with a trusted partner
Not only is SurveyMonkey committed to providing the appropriate HIPAA training for our staff who will come into contact with customer PHI, our Enterprise plan provides HIPAA-compliant features to help you reduce risk.
SurveyMonkey Enterprise & HIPAA
Contact us to learn more