Put customer experience at the heart of your business
Get the insights you need to attract and retain customers, and drive revenue growth with SurveyMonkey.
Why choose SurveyMonkey for CX?
Power your strategy with one platform to manage CX
Our flexible platform makes it easy to work on CX programs with teams across product, marketing, and more.
Get insights with speed and confidence
Start getting customer insights in days, not months with templates and intuitive analysis features.
Bring all your tools and insights together
Save time and make customer insights actionable by connecting SurveyMonkey with the tools you use everyday.
Measure, analyze, and close CX gaps
Easily benchmark customer experience using Net Promoter Score (NPS®) and Customer Satisfaction Score (CSAT) programs. Integrate data into 120+ business systems, including Salesforce, Marketo, and Tableau.
Listen to your customers to deliver exceptional experiences
Build and scale your voice of the customer (VOC) research. Empower teams across your organization to capture, analyze, and act on customer insights.
Create products and services customers love
Test product concepts and feature ideas with your target audience. Capture product feedback throughout the development lifecycle to drive adoption.
Trusted by 300K+ organizations worldwide
Ready to make CX your competitive advantage?
Schedule a demo where you’ll find out how to:
- Build and scale game-changing CX programs
- Empower teams across your organization with customer feedback
- Work with our team of CX experts to optimize your strategy
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Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.