SurveyMonkey Logo

Put our market research experts to work

From training to translations to tracking—get more out of your data with help from our global market research services.

Man standing in front of graph

Choose from bundled or custom market research services

Bundled services & support

Create a customized package of products and services that meet your needs, including: 

  • Survey platform
  • Dedicated phone support
  • Product training
  • Customized survey templates 
  • Pre-launch survey design review 
  • Complementary qualification rate tests
  • Access to niche and B2B targeting
  • Manual launch of complex projects

Custom services

Try our market research services tailored-made for your needs.

Product Optimization (Conjoint)

Uncover feature and service bundles that drive consumer choice and estimate the tradeoffs between attributes and prices. Our experts guide you through your conjoint project and deliver a simulator where you can easily model different feature/price scenarios.

Feature Importance (MaxDiff)

Uncover the relative importance of product features, packaging claims, and more with a proven methodology helps you rank order and assess feature sets. Evaluate large lists of features and collect higher quality data by eliminating respondent fatigue.

Price Sensitivity (Van Westendorp)

Find the optimal price point and range for your product or service with a well-established methodology for gauging consumers’ price expectations. View consumer response to a range of prices and where interest falls off as prices rise.

Survey translations

Get your surveys translated by native speakers into over 50 languages to make your market research truly global. And receive open-ended responses translated back into English for easy analysis.

Tracker management

Leave it to our market research experts to make sure your multi-wave tracking studies are launched on time and to the right target audience, so you can focus on making decisions guided by market trends.

Survey design and programming

Let our product specialists design and/or program your survey into your SurveyMonkey account for you, with all the necessary logic and best practices applied.

Survey reporting

Make sense of your results with custom configured dashboards. Or, opt for cross-tabulation reports that include statistical testing to uncover significant differences between respondent segments.

How can our experts help? Let’s talk!

How we helped a consumer goods company run a successful global brand tracking program:

  • 3 survey design sessions with our experts
  • French and German translation services 
  • Sampling consultation for targeting and frequency
  • Management of each wave of the study
  • Stat-tested data tables across waves

How we helped a financial services firm deploy a scalable DIY market research program: 

  • Team-wide access to SurveyMonkey Enterprise 
  • Customized survey library
  • On-site training for 15 analysts
  • Individual review for analysts’ first few surveys
  • Ongoing dedicated support

“It’s really amazing support. That’s one of SurveyMonkey’s competitive advantages.”

Headshot of julia

Julia Bland
Business Development Coordinator, Tweezerman

Raymond James

Ready to get started?