SurveyMonkey vs. Qualtrics
SurveyMonkey delivers 95% of the same survey features as Qualtrics, without the complexity and cost.
Join the brands that made the switch to SurveyMonkey
Learn why 20K people say that SurveyMonkey is more intuitive than Qualtrics
Just as robust, but more user-friendly
"I have used Qualtrics in the past and found that SurveyMonkey is just as robust when it comes to features but is more user-friendly. It is easier to get a survey up and running."
Austin C., Digital Marketing Manager
The easiest and most user-friendly survey software
“Some survey software isn't as easy to navigate, but this does a good job of giving a clean survey with easy to read results. SurveyMonkey is very user-friendly, and it’s better than the super complicated programs out there like Qualtrics.”
Danielle L., System Administrator
Intuitive for everyone, not just experts
“I have used both platforms extensively. For 95% of research needs, SurveyMonkey is far more user-friendly and faster to implement. Qualtrics is powerful but often unnecessarily complex."
Joshua B., Assistant Professor
CUSTOMER CASE STUDY
SurveyMonkey gave YES Communities what Qualtrics couldn't: simplicity and support
“We were using Qualtrics previously, but it’s a very expensive tool and so complex that we had to get an IT person involved to build surveys and get our data. SurveyMonkey is just user-friendly, and we’ve felt very comfortable getting guidance from SurveyMonkey Professional Services. We were working to understand Qualtrics and honestly, we feel like SurveyMonkey works for us.”
Jean Gonzales | Vice President of Human Resources
YES Communities
SurveyMonkey vs. Qualtrics feature comparison
According to G2, on average, SurveyMonkey customers see ROI within 1 year, compared to 21 months with Qualtrics.
| Feature | SurveyMonkey | Qualtrics |
| Best for | Business users and agile teams, built for everyone to get insights. | Data scientists and specialists, requiring advanced training and certification. |
| Ease of Use | A platform your whole company can use. | Often requires a dedicated admin or IT to build advanced surveys. |
| Time to Value | Most users go live in less than 24 hours. | Typical implementation takes weeks or months of professional services and custom setup. |
Speed to Insights | Launch surveys in minutes with 500+ expert-designed templates and get at-a-glance insights with auto-generated dashboards. | Slower deployment times and complex reporting often require dedicated analysts to interpret data. |
| Integrations | 200+ native, plug-and-play integrations. | 100+ integrations often requiring custom API work or technical services. |
| Governance and Security | Enterprise-ready with SSO, available HIPAA compliance, and centralized admin dashboards for usage across teams. | Governance-heavy, built for deep institutional control with heavy administrative requirements. |
| Pricing | Transparent pricing and flexible plans, with no mandatory training or heavy service fees. | Opaque, interaction-based pricing with “renewal shocks” reported by customers. |
| Satisfaction | Top-rated 100 of 100 score on G2 for ease of setup and administration. | Rated 60 of 100 on G2, with users frequently citing steep learning curves and “unused complexity.” |
Data collected in April 2026. We encourage you to look at the competitor’s product for a full comparison.
Notice an error in our comparison data? Please let us know.
Launch surveys faster, get better insights, and
partner with a company you can trust
SurveyMonkey users are able to launch surveys 2x faster than Qualtrics users.
Go from question to insight at record speed with our intuitive platform and AI-powered features—and automate every workflow with 200+ native integrations.
Customers say SurveyMonkey and Qualtrics offer equally powerful analytics and reporting capabilities.
Access the same powerful analytics and reporting features as Qualtrics without the excessive price tag. Our clear, upfront pricing means no surprises from year to year.
When it comes to support, we shine where Qualtrics struggles—customers call Qualtrics support "slow and painful."
Get prioritized email and phone support, a dedicated success manager, and enterprise-grade security features that protect your data and minimize compliance risks.
Ready to move to SurveyMonkey?
Give up the Qualtrics complexity, without losing your data. Our Professional Services team partners with you to import your historical survey data into SurveyMonkey.
SurveyMonkey is ranked #1 on G2 for online forms
14,000+ FIVE STAR REVIEWS ON G2
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Create better surveys and forms with our 500+ expert-written templates, powerful AI features, 200+ popular integrations, automatic insights, and more.
Plans that fit you or your team
Basic
For anyone just getting started. Create unlimited surveys and collect 25 free responses on each survey.
Individuals
For individual users who need advanced tools and want to save with a flexible, feature-rich plan.
Teams
For growing teams who need great survey tools, branding controls, and real-time collaboration features.
Enterprise
For organizations that need secure access, admin tools, and powerful integrations at scale.