Posts Tagged ‘customer feedback’

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Asking for Customer Feedback Improves Customer Retention. Period!

Sending feedback surveys to customers helps your organization thrive, says a new study--even if customers aren't actually completing them. Really! Research conducted by Rice University Professor Dr. Paul Dholakia and Dr. Vicki Morwitz and published...

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Infographic: Are People Taking Your Customer Feedback Surveys Seriously?

Most people say they've been asked to take a customer feedback survey--but are they actually completing them? Using SurveyMonkey Audience, we asked more than 400 people to tell us when, how, and why they're...

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5 Ways to Get the Survey Data You Want

Give us your feedback! We want to know what you think! Help us improve! It’s likely you’ve received a feedback survey at some point, either online or in a store. In fact, according to our...

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Introducing WorkTouch: “The Future Isn’t Something That Just Happens. It’s Something You Do.”

We here at SurveyMonkey are huge fans of innovation and information. The more information, the better. We also love that we get the chance to support new business owners in seeing their visions come...

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Black Star Pub & Brewery

How A Co-op Pub Is Brewing Up New Business with SurveyMonkey Audience

Self-help and self-responsibility served up with good eats and drinks. Sounds awesome but where to? Head down to the Black Star Co-op Pub & Brewery located in lovely Austin, Texas where you'll find the brewpub world’s...

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Online Marketplace for Graphic Designers Uses SurveyMonkey Audience to Improve Designer Outreach Efforts

99designs-- the leading online marketplace for crowd-sourced graphic design-- provides their customers with the ability to source original graphic design work quickly and inexpensively. Every five seconds, a new design is uploaded to their site...

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New Year’s Resolutions: Have You Kept Yours So Far?

Where or where does the time go? We here at SurveyMonkey can't believe that we're already coming up on the third week of 2013. Naturally, being the curious monkeys that we are, we wanted...

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