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CX
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Customer Stories
How testing, inspection and certification firm Bureau Veritas humanized the customer feedback process
Camille Rasmussen
3 min read
Business
Connecting feedback in Salesforce to pinpoint customer voices
Gilda Raczkowski
2 min read
Customer Stories
Planet Fitness creates a happy, healthy customer experience using feedback
Camille Rasmussen
1 min read
Business
SurveyMonkey welcomes Salesforce® CX leader GetFeedback to the family
Pri Carr
1 min read
Customer Stories
Top travel management company relies on customer feedback to deliver innovative, traveler-centric solutions
Camille Rasmussen
2 min read
Business
Setting new NPS® standards by seeing feedback in Power BI
Gilda Raczkowski
2 min read
CX
SurveyMonkey CX unveils new ways to customize, share, and close the loop on surveys
Camille Rasmussen
1 min read
CX
What is a good Net Promoter Score? And how does it vary across industries?
Jon Gitlin
2 min read
Customer Stories
How a recruitment agency uses survey data to power an award-worthy customer experience
Jon Gitlin
2 min read
CX
How customer centricity helps stop attrition
Lexi Greenberg
2 min read
CX
A handy guide on how to improve your Net Promoter Score
Jon Gitlin
2 min read
CX
5 great customer experience examples you can learn from
Jon Gitlin
2 min read
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