Katie Atkinson is a Customer Engagement Specialist and a 'guru' of social media. She not only takes care of customer support questions but she contributes regularly to the blog as well as to the company Facebook and Twitter pages. Katie's a certified Herbalist and a big lover of yoga.
On April 7, 2014, researchers disclosed a vulnerability in a technology called OpenSSL that powers encryption across much of the internet. The vulnerability is commonly known as the “OpenSSL Heartbleed Flaw.” Our team took immediate... Read More →
So there you are...It’s Monday morning. Coffee's in hand, computer's fired up. You excitedly open up your SurveyMonkey account to view the responses that have filled up your Analyze page over the weekend. You're... Read More →
Dear Survey Expert, I was checking out my survey responses and I see that a number of questions are showing as having been skipped by my survey respondents. I’ve made all of my questions required,... Read More →
Dear Survey Expert, Help! I need some of your insider knowledge on how to create the survey I’m putting together. I’m looking to create a single survey in both French and English. Is there a way... Read More →
You’ve tried it all. Your mom's birthday...your favorite color...your pet’s name...the year you graduated college, and still--FAIL. You can't login to your SurveyMonkey account! We’ve all been there and we know how frustrating that can... Read More →