Katie Atkinson is a Social Media Relationship Specialist, and resident survey expert with 3 years in our customer support behind her. She's a guru of social media, contributes regularly to the blog, hosts "Office Hours" sessions, and is your go to gal for customer service questions. Katie's a certified Herbalist and a big lover of yoga.
Spring is officially under way. That means summer is right around the corner, and that also means it's time to start shedding that winter wear---and maybe even some of that extra winter weight. And while some... Read More →
When it comes to knowing what customers want, Rhonda Parmiter is a pro. As the VP of Customer Experience at Continuant, a communications management services provider, Rhonda’s job is to listen to customer needs... Read More →
Valentine’s day. Let’s face it---some swoon over it, others loathe it. But one thing’s for sure, the “Hallmark” holiday is a big one for marketers and retailers alike. Shops are stuffed to the brim right... Read More →
It’s a no brainer that we love research. We yearn for the who, what, when, where and why behind all things. That’s why, when it comes to collecting demographic information on a survey, we’re... Read More →
These days, our smart phones have become our saviors when it comes to all things boring. Whether it’s waiting for a friend for dinner, or in line at the bank, we whip out our trusty... Read More →
That’s right folks: December is here and that means holiday planning is in full force. If shopping, wrapping, and inexplicably wanting a peppermint mocha everyday weren’t enough...well, many of us will also be taking... Read More →