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SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

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Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

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GetFeedback Logo

The new GetFeedback website represents SurveyMonkey’s latest phase of investment in an agile approach to CX that’s attracted customers like YETI, Peapack-Gladstone Bank, KLM Royal Dutch Airlines, and Mulberry

SAN MATEO, Calif. – April 6, 2021 —  SurveyMonkey (Nasdaq: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today revealed the newly rebranded GetFeedback website. Designed with the specific needs of CX leaders in mind, GetFeedback is an agile CX solution that delivers the ease, speed, and efficiency previously unavailable in the market from other service-heavy providers. The rebrand, featuring a new logo, typeface, and brand colors, is a culmination of SurveyMonkey’s 2019 acquisition and integration of customer feedback solutions Usabilla and GetFeedback into a unified, agile CX platform that more fully brings the brand into the SurveyMonkey family. The unified platform enables organizations to get a multi-channel view of their customers’ experience across the entire digital journey and to better deliver a seamless experience that fosters customer loyalty and growth. 

GetFeedback can be deployed in days, not months, and quickly enables CX professionals to deliver great experiences without waiting on technical resources or hiring a team of highly-paid consultants. The platform combines multi-channel feedback data with operational data from Salesforce to surface relevant insights in a single intuitive interface and automatically trigger follow-up actions across internal teams. It is purpose-built for the Salesforce ecosystem and is the top-rated customer feedback solution on the AppExchange.

A wide range of organizations benefit from GetFeedback’s agile, easy-to-use solution to quickly gather and act on customer insights, including specialty outdoor product retailer YETI, Peapack-Gladstone Bank, KLM Royal Dutch Airlines, global luxury lifestyle brand Mulberry, and more.

“We needed a powerful CX management platform to quickly get up and running with our Voice of the Customer program and GetFeedback was the best option,” said Louise Vanwildermeersch, customer experience manager at Mulberry. “We’re thrilled to have a solution through SurveyMonkey that captures customer sentiment across the customer journey and flows all the data into Salesforce, so we have a comprehensive view of our customers.”

“The Usabilla and GetFeedback acquisitions signaled SurveyMonkey’s commitment to advancing customer experience solutions for enterprise organizations,” said Craig Shull, senior vice president and general manager of the GetFeedback platform at SurveyMonkey. “With this new brand and website experience, we are laying the groundwork to empower our customers even further with a CX solution that deeply understands their needs to quickly take action and drive business results.” 

The logo, design elements, and copy were tested extensively for visual appeal, memorability, and other attributes using SurveyMonkey Market Research Solutions

About SurveyMonkey

SurveyMonkey is a leader in agile software solutions for customer experiencemarket research, and survey feedback. The company’s platform empowers over 20 million active users to analyze and act on feedback from employees, customers, website and app users, and market research respondents. SurveyMonkey’s products, enterprise solutions, and integrations enable more than 345,000 organizations to deliver better customer experiences, increase employee retention​ and unlock growth and innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.

Media Contact:
pr@surveymonkey.com