Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in
Trends

How people around the world feel about businesses reopening

How people around the world feel about businesses reopening

In Austria, you can go to a gardening shop if you’re careful to maintain social distancing. In parts of the U.S., you go to a restaurant and sit inside. Rome has reopened its arms to outdoor dining—but people are being cautious and business is slow. All across the world, societies are cautiously reintegrating, but with mixed results. 

There’s no doubt that people miss the freedom to shop and eat out—there’s even a black market for haircuts. But do those desires outweigh their fear of the consequences if they do go out? According to our recent international research, the answer for most people is “no”.

Since February, SurveyMonkey has surveyed over 1 million people around the world on SurveyMonkey Audience to get their feelings about coronavirus businesses reopening. In general, people are worried—but they still have room for some optimism.

Here are the overall feelings that people from the U.S., Canada, and the U.K. expressed about a few key coronavirus questions.

In every country we surveyed, the majority of people were concerned that businesses would open (and reintegrate) too quickly—a fear that was especially pronounced in the U.K.

  • U.S.:57% are worried that businesses in their area will open too quickly
  • U.K.: 70% are worried that businesses in their area will open too quickly, up from last week
  • Canada: 56% are worried that businesses in their area will open too quickly

But at the same time, many countries have an almost exactly equal amount of concern about the economic impact of the lockdown.

  • U.S.: 57% are worried the virus and lockdown will have a negative economic effect on the country
  • U.K.: 60% are worried the virus and lockdown  will have a negative economic effect on the country
  • Canada: 56% are worried the virus and lockdown  will have a negative economic effect on the country

The good news is that, in spite of their fears for the overall economy, fewer people are concerned about their own family finances.

  • U.S.: 36% are worried the virus will have a negative economic effect on their own household's finances
  • U.K.: 33% are worried the virus will have a negative economic effect on their own household's finances
  • Canada: 31% are worried the virus will have a negative economic effect on their own household's finances

And finally, many people are still hopeful that they won’t have to choose between safety and society for much longer. About three quarters of the population in every country we surveyed was optimistic that things would be “back to normal” within a year.

  • U.S.: 25% expect it to be more than a year before things go back to normal
  • U.K.: 25% expect it to be more than a year before things go back to normal
  • Canada: 28% expect it to be more than a year before things go back to normal

For right now, governments are still trying to navigate the line between keeping public health protected and keeping society going. The citizens of their countries are trying to make their own judgements. They’re tough decisions to navigate, but here’s hoping it gets easier sometime soon. Stay well.