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Winning in the Feedback Economy – Web Summit 2019 Keynote

Feedback is pervasive, public, and powerful. The total transparency of social media coupled with the fundamental human desire to be heard means feedback is constantly surfacing about every aspect of your company.

SurveyMonkey CEO Zander Lurie takes to the main stage at Web Summit 2019 in Lisbon to illustrate how companies that listen better and faster than their competitors can adapt and win in the feedback economy.