Online Surveys = Ongoing Insights

When Are People Most Likely Completing Surveys?

When Are People Most Likely Completing Surveys?

Did you know that every month, over 30 million people complete SurveyMonkey surveys? Yep, that’s right. But, when exactly do all of these people take their surveys? It’s our job to help you make better decisions, so to help us help you get your survey results faster, we took a look at that when factor. We looked at what day of the week people completed surveys and also at the time of day.

If you were to make a guess, do more people tend to take surveys on weekdays than they do weekends? If you said yes they do, then pat yourself on the back, my friend! Weekdays do have better response rates than weekends based off of the data we collected. People just aren’t on their computers as much over the weekend in general so taking online surveys tends to not be #1 on peoples’ To-do lists.

What’s interesting to note however is the rise in response rates on Friday. This seems to indicate that along with the last crunch of weekday work that needs to get finished before the weekend, completing online surveys is one of those things that people like to cross off their list before heading out of the office.

Here’s a look at what we discovered. By the way, all of the data below is set in Pacific Standard Time (GMT-8) for domestic surveys and for all collector types.

When looking at each day, we saw that weekdays have a similar pattern–very low survey response rates in the earlier hours, then starting at about 4 AM PST (7 AM EST) to about 1 PM, response rates start to increase and go as high as above 70%. Declines in rates begin to happen slightly after each succeeding hour.

Check it out:

Note that Sunday starting later in the evening at around 5 PM has the biggest spike in responses. Here’s the breakdown:

And don’t forget Saturday! Here, the hour of that day doesn’t seem to matter as much as response rates are (predictably) lower overall:

Naturally, we monkeys would love to take surveys all day, every day if we could, but we know that’s not possible for anyone to do. We hope you found this breakdown of when people do tend to take your surveys not just interesting information, but that it helps you figure out when to launch your next survey project.

Need help with your survey? Questions? Don’t be shy, let us know below!

Tags: , ,

  • kaytek

    Awesome feedback, Ken. Thank you for sharing with everyone!

  • Richard Greco

    I am a little confused about what the numbers mean exactly. How do you define a response rate?

    • kaytek

      Hi Richard! What we mean by response rate is the number of people who are taking, or responding, your survey. Hope that helps.

  • http://WWW.EXTRA-CASH-ONLINE.COM/ Robert Connor

    Very nice data on surveys!


    thanks for the insite…great to know

  • kaytek

    Hm, great question but not 100% sure. We may be able to help you find a targeted audience of survey takers however with our SurveyMonkey Audience product. You can email and one of our specialists can see if we might be able to assist you with your project!

  • Karen

    This piece seems to contradict the 2011 SurveyMonkey post “What Day of the Week Should You Send Your Survey?” Am I reading them both correctly? Thanks!

    • kaytek

      Hi Karen! The earlier post is based off of data we collected over 2 years ago so the numbers have changed over time. Hope that helps and thanks for reading. :)