Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Gain valuable feedback from donors, volunteers, and fundraisers with online surveys. Get started with a FREE survey today.

Smiling person holding a phone, with five stars and chat bubbles next to him

How did the annual pancake breakfast go—and how might you get a better turnout next year? How did attendees feel about the silent auction? How can you reach new donors or identify giving patterns?

A cost-effective way to gather market research, online surveys and questionnaires can help nonprofits gauge interest in events and fundraisers, gain a better understanding of donors’ reasons for contributing, and reach earned revenue goals. Surveys can help you identify areas of interest to constituents, get to know your users’ opinions, and keep your funders happy. Nonprofit survey results can help you uncover the metrics you need to track in order to drive improvements so that you can spend more time transforming your vision into a reality.

Getting the word out on your mission and vision is vital to advancing your cause. Take this valuable opportunity to tell your story and get your prospects excited about helping you. Test messaging concepts, including potential taglines and logos. Does your brand identity effectively communicate your services and expertise? Through which marketing channels will you most effectively reach your audience? You can also gather ideas on fresh content that your prospects will find compelling and useful—all by sending out a marketing survey.

Nonprofits use surveys for pre- and post-event feedback. Gauge interest in activities that donors, partners, volunteers, and staff members would likely attend or be willing to participate in. What venues are most accessible or convenient for attendees? Use an event planning survey to manage contact information and get insights from your key audience on an array of events, including trainings, strategy sessions, and campaigns to gain a better understanding of funding sources, demographics, staffing, and more.

Send out an online questionnaire to understand the opinions, motivations, attitudes, and giving patterns of your current and prospective donors. Poll your supporters to discover who makes up your base. Why do they support your cause or organization? What issues would they like your organization to focus on? Start a conversation with these influential groups, identify growth opportunities, and leverage these insights to increase donor support and fundraising efficiency. Use a donor feedback survey template to get started.

Two women smile at tables

With the advent of the social web and the rise of e-commerce, charitable online giving is also growing in popularity. Are you trying to gauge the viability of collecting donations online for your organization? Wonder how other charities, NGOs, or nonprofit foundations have fared in their foray into digital donations? Get started by taking a look at our online fundraising survey template.

Are there ways to lower fundraising costs? Should you retool your current fundraising strategy? How can you best guide membership and development efforts? What’s the best way to manage vital relationships with donors, patrons, and members to drive results? What types of loyalty programs would benefit your organization? Use a questionnaire to find the answers to these questions that are critical to your organization's success.

How can you improve retention and recruiting processes? What feedback can you gather from volunteer coordinators, managers, and organizers? Is your organization following volunteer management best practices, and what opportunities for improvement exist within? How can policymakers spearhead support for volunteer resources or connect volunteers to associations? Using a volunteer recruitment and placement team survey can help you get the answers you need.

Get actionable volunteer feedback to keep them coming back to support your cause. Do volunteers feel they have access to adequate training and mentoring resources? Can they easily access the information they need? Use surveys to evaluate why and when volunteers are leaving, and facilitate regular communication to ensure you’re giving them the support they need. Also, make sure that if you are asking volunteers to rate something, they will need at least five data points to choose from (called a “Likert scale").

Know what it takes to get on the same page. Achieve organizational alignment and increase the effectiveness of your employees. Nonprofits can use a 360-degree employee evaluation template to evaluate employee performance based on feedback from supervisors, peers, and subordinates. This type of feedback is focused on employee assessment from multiple perspectives. You might also consider asking your own staff to rate their own job performance with self-assessment surveys. Have they met the goals set at the beginning of the quarter or year? Were the goals set for them reasonable and attainable?

In the face of a delicate economy, many nonprofits are met with increasing demands and shrinking revenues. Management and governance are critical to the success and sustainability of your organization. Identify roadblocks and challenges; explore potential solutions to enhance governance practices; figure out how exactly you must retool your strategic plans. Are there any new revenue streams you might be able to tap into? Answer all of these questions by sending out an online survey.

Are current members engaged and satisfied? Do they have ample networking opportunities? Are they satisfied with the current benefits of membership? Are member events valuable/useful? Would current members recommend membership to their own colleagues? Send out an online survey to find out.

general survey example

Similar to the use cases noted above, think about what questions you are seeking the answers to, and hone in on specific objectives. Are you trying to determine the quality and effectiveness of a strategic planning session? Or aiming to align staff members’ goals to the broader vision of the organization?

Introduce your objective with a brief sentence that provides context. Tell survey takers why you’re asking these questions and how their feedback will help, e.g. “Your suggestions will help us to better understand how we can retain and recruit more volunteers.”

Test drive your survey with a handful of people who are a representative sample of your intended audience. Consider running your survey by peers or colleagues. This is a good way to figure out if the questions you’re asking are the ones that will help you achieve the objectives you’ve defined.

Maximize your time and operational efficiencies by leveraging SurveyMonkey’s methodologist-certified nonprofit survey templates. You’ll be able to create your online survey in a matter of minutes. SurveyMonkey also gives you access to the survey tools you need to easily deploy and analyze your nonprofit survey—empowering your entire organization to make smarter decisions. We take survey security seriously, so rest assured knowing your data and insights are safe with us.

Here at SurveyMonkey, we understand that nonprofits need fewer tasks and expenses, not more. That’s why our professional survey methodologists have created lots of nonprofit survey templates that make it easy to gain insights about your donors, volunteers, partners, and recipients.

Getting started with your nonprofit survey shouldn’t take a lot of time, energy, or money. You can customize one of our existing templates with your colors, logos, and more—or create your own template just as easily. Creating nonprofit surveys has never been easier, faster, or more fun.

Toolkits directory

Discover our toolkits, designed to help you leverage feedback in your role or industry.

Likert scale examples, survey questions, and common mistakes to avoid

Explore Likert scale questions, examples, and common pitfalls to avoid in your next survey.

Make every survey count: how to increase your reach and collect better data

Learn how to send your survey to maximize survey responses and get more from your insights.

Get the feedback you can act on with online evaluation forms

Unlock the power of feedback with SurveyMonkey's online evaluation forms. Start with our form builder today!