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The best NPS solution for business

Get actionable insights to grow your business with SurveyMonkey CX.

Hewlett Packard Enterprise

Turn customer insights into action, faster

SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback.

Effortless customer listening

Trigger personalized surveys through multiple channels that reach customers when they are most receptive.

Superior analysis

Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks.

Share insights

Enable your team to take action faster by sharing insights using custom reports, data exporting, or an integration with your system of record.

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Captivate your customers throughout their entire journey

Monitor and optimize customer satisfaction at all relevant interaction points—from purchase to onboarding to post service requests and more.

Increase loyalty—accelerate revenue

Know what actions to take to drive customer loyalty and revenue growth. Build the case for investment in customer experience programs.

Customer story

Find out how SurveyMonkey CX helps 4C Insights monitor customer satisfaction, delight their customers, and increase retention.

CX customer testimonial

Why businesses love SurveyMonkey CX

u&u uses feedback to deliver an unrivaled client and candidate experience

“SurveyMonkey CX is an easy to implement, cost-effective solution that delivers a great experience to our survey respondents. It’s enabled us to adopt a customer-first mentality across the agency.”

Nicola Flannery
Customer Success Manager, u&u

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