Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

10 brand metrics to track your performance

Improve your brand by tracking the right brand metrics over time. 

Branding and rebranding can be tricky. There are several factors to consider, and when your brand is ready, you need to be sure it performs to your—and your customers’—expectations. But how do you quantify your brand’s performance? What metrics best express how your brand is fulfilling its goals? The right metrics will give you a deeper understanding of how your brand is faring compared to your competitors and meeting customer needs. With that in mind, let’s take a closer look at brand metrics, along with our list of the 10 metrics you need to monitor to track your brand performance.

Data is an important driver for numerous aspects of marketing. Brand metrics are quantifiable measures of brand performance and health. And you must keep monitoring these metrics to stay on top of trends, watch for indicators that you need to make changes, and learn how your competitors are faring. 

Tracking these metrics allows you to measure the impact of your marketing strategies and campaigns. It can also provide feedback on your brand health and the effectiveness of your overall brand strategy. Simply launching your brand without tracking metrics puts you at a distinct disadvantage.

When you measure and track brand metrics, you have a quantifiable calculation of how your brand performs for your customers and against your competitors. Keeping tabs on brand metrics ensures that you can see when you are succeeding and catch any slight downward trends that may need to be acted on immediately—before they affect your brand health.

Brand metrics are also useful when you need “hard numbers” to bring to leadership. You can justify your spending on campaigns and demonstrate the value of your marketing team with a clear presentation of quantifiable data.