SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


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How top brands drive growth with SurveyMonkey.

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Find out what customers really think about their purchase experience to streamline the process and build brand loyalty.

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of shoppers have backed out of an online purchase because of a negative experience

of consumers are likely to share a poor experience with friends or family

of CX pros lack insights at the purchase stage of the customer journey

These statistics are from SurveyMonkey studies that were conducted among 1,000 US adults and over 600 CX industry professionals between April 24-26, 2023.

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Reduce support costs, customer frustration, and missed sales opportunities by evaluating the purchase experience. Uncover what customers expect in both online and offline channels with web embed, offline kiosk mode, and other response collectors.

Quickly visualize, filter, and compare your data with easy-to-use analysis features. Make better decisions on where and how to boost purchase satisfaction, from the in-store service experience to website usability.

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Share purchase satisfaction insights across teams like operations, marketing, and product to create real-time visibility. Get a centralized view of the customer experience by integrating SurveyMonkey with the tools you use every day—and empower teams to quickly act on insights.

Sign up for a free account to get started.

Use our expert-certified purchase satisfaction survey template or create your own.

Share your survey and listen to customers across channels.

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Discover trends reshaping CX in a survey of industry pros and consumers.

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See how the SurveyMonkey and Salesforce integration can help supercharge your CX strategy.

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Learn what consumers want from retailers, what drives purchase decisions, and how to boost loyalty.

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Get AI right with applications that delight both customers and employees.