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Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


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Learn what makes customers happy and turn them into advocates.

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63% of people consider a company's privacy and security history before using their products or services.

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You can review a summary of our revised terms and policies below. While we've highlighted the changes that we think are the most relevant to our users, we recommend you review the full documents.  

Updates to our Terms of Use ("TOU"):

  • We have added clarifying language around the use of third party services; if you use or connect another service on or to SurveyMonkey, what happens is between you and them.
  • We have added language to allow you to take part in early preview or beta programs that we may offer from time to time.
  • We have added language clarifying the availability of our services in certain regions to reflect changes in our internal company policy and to maintain compliance with applicable export regulations.

We have added more details in our Privacy Notice around the purposes for which we process your personal data, and the legal bases that we rely on. For example:

  • We have added in our Privacy Notice that we may use a Creator’s (account holder’s) device ID and related device data to enforce our account login/password policies.
  • We have added a cross reference to our International Data Center Overview in our Privacy Notice.
  • We have edited the definitions of ‘Required’ and ‘Functional’ cookies in our Cookie Notice for greater clarity. 
  • We have added numbering to our Privacy Notice for easier pinpointing. 
  • We have updated the security measures we commit to in our Data Protection Agreement to ensure our customers have the most up-to-date security protections. 

Updates for our Rewards Panelists 

For services provided by SurveyMonkey Inc., we have modified the personal jurisdiction and venue to federal and state courts located in San Francisco, California. 

Other things to note:

  • We also maintain archived versions of our key policies for your reference.