SurveyMonkey Logo
  • Surveys
  • SurveyMonkey

    Create & send surveys with the world’s leading online survey software

  • Enterprise

    Empower your organization with our secure survey platform

  • Integrations & Plug-ins

    Bring survey insights into your business apps

  • Specialized products
  • Audience

    Collect survey responses from our global consumer panel

  • CX

    Understand & improve customer experience (NPS®)

  • Engage

    Understand & increase employee engagement

  • Usabilla

    Get in-the-moment feedback across all digital channels

  • TechValidate

    Create marketing content from customer feedback

  • Apply

    Collect, review & manage applications online

  • Wufoo

    Gather data & payments with online forms

  • GetFeedback

    Customer feedback for Salesforce

  • View all products
    Survey Types
  • Customer SatisfactionCustomer LoyaltyEvent Surveys
  • Employee EngagementJob SatisfactionHR Surveys
  • Market ResearchOpinion PollsConcept Testing
  • People Powered Data for business
  • Customers

    Win more business with Customer Powered Data

  • Employees

    Build a stronger workforce with Employee Powered Data

  • Markets

    Validate business strategy with Market Powered Data

  • Solutions for teams
  • Customer Experience

    Delight customers & increase loyalty through feedback

  • Human Resources

    Improve your employee experience, engagement & retention

  • Marketing

    Create winning campaigns, boost ROI & drive growth

  • Explore more survey types
  • Resources

    Best practices for using surveys & survey data

  • Curiosity at Work

    Our blog about surveys, tips for business, & more

  • Help Center

    Tutorials & how-to guides for using SurveyMonkey

  • Explore our 180+ survey templates
    Plans & Pricing
    Log inSign up
    • Overview
    • Terms of Use
    • Governing Services Agreement
    • Service-Specific Terms
    • Privacy Basics
    • Privacy Notice
    • Cookies
    • Cookies Used on Survey Pages
    • Acceptable Uses Policy
    • Security
    • General

    Did you know?

    63% of people consider a company's privacy and security history before using their products or services.

    Subprocessor List

    LAST UPDATED: October 9, 2020

    Below is a list of subprocessors used by SurveyMonkey to process customer controlled personal data. Please note that not all subprocessors are used in the provision of all SurveyMonkey services. Some subprocessors are only involved in assisting with the provision of specific SurveyMonkey services.

    Please find the GetFeedback Direct Subprocessor list here.

    For more information please see our Privacy Notice.

    Subprocessor NameSummary of ServicesProductLocation
    AkamaiContent distribution network (CDN) services, caching images and static pagesSurveyMonkeyUS
    Amazon/AWSData storage services for storing assets and database hostingSurveyMonkey, GetFeedback Digital, Wufoo, TechValidate, CX, SM Apply, EngageUS
    Engine YardWebsite hosting tool and cloud application managementTechValidate, CXUS
    HerokuHosting provider that runs on AWSGetFeedback DirectUS
    IngenicoPayment processor (for some customers)SurveyMonkeyUS
    MicrosoftOffice 365 - office software and storage services, including Outlook and OneDriveSurveyMonkey, Wufoo, GetFeedback Direct, TechValidate, CX, SM Apply, EngageUS
    New RelicPerformance MonitoringSurveyMonkey, WufooUS
    SalesforceCRM system that also manages customer support correspondenceSurveyMonkey, Wufoo, GetFeedback Direct, TechValidate, CX, SM Apply, EngageUS
    ScaleGridDatabase hostingGetFeedback DigitalUS
    SparkPostEmail Delivery ServiceSurveyMonkey, WufooUS
    SplunkSoftware for searching, monitoring, and analyzing machine-generated data
    SurveyMonkey, Wufoo

    US
    SurveyMonkey affiliatesSurveyMonkey Inc., SurveyMonkey Australia Pty Limited, SurveyMonkey Canada Inc. - customer and product support services; product development, infrastructure and technology servicesSurveyMonkey, GetFeedback Digital, GetFeedback Direct, TechValidate, CX, SM Apply, Engage, WufooUS, Ireland, Brazil, Japan, Germany, Canada, Netherlands, UK, Australia, Italy
    TwilioSMS delivery serviceSurveyMonkeyUS
    XoriantData & Analytics Team task augmentationSurveyMonkeyIndia

    If you wish to receive email notifications of updates to our Subprocessor List, please subscribe here.

    • Community:
    • Developers
    • Facebook
    • Twitter
    • LinkedIn
    • Our Blog
    • Instagram
    • YouTube
    • About Us:
    • Leadership Team
    • Board of Directors
    • Investor Relations
    • App Directory
    • Newsroom
    • Office Locations
    • Jobs
    • Sitemap
    • Help
    • Policies:
    • Terms of Use
    • Privacy Notice
    • California Privacy Notice
    • Acceptable Uses Policy
    • Security Statement
    • GDPR Compliance
    • Email Opt-In
    • Accessibility
    • Cookies Notice
    • Use Cases:
    • Online Polls
    • Facebook Surveys
    • Survey Template
    • Scheduling Polls
    • Google Forms vs. SurveyMonkey
    • Employee Satisfaction Surveys
    • Free Survey Templates
    • Mobile Surveys
    • How to Improve Customer Service
    • AB Test Significance Calculator
    • NPS Calculator
    • Questionnaire Templates
    • Event Survey
    • Sample Size Calculator
    • Writing Good Surveys
    • Likert Scale
    • Survey Analysis
    • 360 Degree Feedback
    • Education Surveys
    • Survey Questions
    • NPS Calculation
    • Customer Satisfaction Survey Questions
    • Agree Disagree Questions
    • Create a Survey
    • Online Quizzes
    • Qualitative vs Quantitative Research
    • Customer Survey
    • Market Research Surveys
    • NPS Survey
    • Survey Design Best Practices
    • Margin of Error Calculator
    • Questionnaire
    • Demographic Questions
    • Training Survey
    • Offline Survey
    • 360 Review Template
    Copyright © 1999-2021 SurveyMonkey
    BBBOnlineMcAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams