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Subprocessor List
LAST UPDATED: October 9, 2020
Below is a list of subprocessors used by SurveyMonkey to process customer controlled personal data. Please note that not all subprocessors are used in the provision of all SurveyMonkey services. Some subprocessors are only involved in assisting with the provision of specific SurveyMonkey services.
Please find the GetFeedback Direct Subprocessor list here.
Content distribution network (CDN) services, caching images and static pages
SurveyMonkey
US
Amazon/AWS
Data storage services for storing assets and database hosting
SurveyMonkey, GetFeedback Digital, Wufoo, TechValidate, CX, SM Apply, Engage
US
Engine Yard
Website hosting tool and cloud application management
TechValidate, CX
US
Heroku
Hosting provider that runs on AWS
GetFeedback Direct
US
Ingenico
Payment processor (for some customers)
SurveyMonkey
US
Microsoft
Office 365 - office software and storage services, including Outlook and OneDrive
SurveyMonkey, Wufoo, GetFeedback Direct, TechValidate, CX, SM Apply, Engage
US
New Relic
Performance Monitoring
SurveyMonkey, Wufoo
US
Salesforce
CRM system that also manages customer support correspondence
SurveyMonkey, Wufoo, GetFeedback Direct, TechValidate, CX, SM Apply, Engage
US
ScaleGrid
Database hosting
GetFeedback Digital
US
SparkPost
Email Delivery Service
SurveyMonkey, Wufoo
US
Splunk
Software for searching, monitoring, and analyzing machine-generated data
SurveyMonkey, Wufoo
US
SurveyMonkey affiliates
SurveyMonkey Inc., SurveyMonkey Australia Pty Limited, SurveyMonkey Canada Inc. - customer and product support services; product development, infrastructure and technology services
