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SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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If you work in a customer-facing position, you undoubtedly recognize the importance of your customer’s voice. Your customer’s story imparts credibility to prospective customers and strengthens your company’s value proposition. This Customer Stories Survey Template captures the voice of your customer champions, so you can craft effective sales enablement and marketing materials. 

With our customer stories survey, you will gather crucial points, including:

  • What were some of the key business challenges that your company or team was experiencing or trying to solve prior to our company?
  • Did you consider any other products or services before choosing our product/service? 
  • What do you hope to accomplish in the future by using this product/service?

We created this survey template to uncover your customers’ voices, including their successes with your products and services. Try it out to gather unique insights for compelling storytelling that enhances credibility and drives sales.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

Get tips on how to create better surveys, hear the latest product news, or check out our research.

Access tutorials on how features work, learn more about billing, and contact Customer Support.

Customer satisfaction survey templates

Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience.

Get the feedback you can act on with online evaluation forms

Unlock the power of feedback with SurveyMonkey's online evaluation forms. Start with our form builder today!

The complete guide to user experience metrics

Learn how to measure attitudinal and behavioral user experience (UX), and how UX supports better CX.

The product manager’s CX handbook

How product teams can develop a customer feedback program to improve CX and customer centricity.