SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Customer testimonial survey

Use this template to validate your product and services to your target market with customer testimonials.

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on

Highlight your standout customer stories with SurveyMonkey’s Customer Testimonial Template. In a 2022 study, 77% of consumers said they ‘always’ or ‘regularly’ read online reviews for local businesses. As the value of customer testimonials increases, take the first step in unlocking your company’s product performance or customer support quality.

Understand customer engagement with this simple and easy-to-use survey. Allow customers to give specific feedback about problems solved using your product. See what qualities customers value from your product: price, ease- of- use, quality of service, or features and capabilities. Determine if users would recommend this product to others. Gather specific insights about the most interesting or surprising use cases of your product/service. Customize it to include your company’s competitors and track customer sentiment. 

Boost your brand image by showing that your company values customer insights, or use feedback from this survey to feature on your website’s homepage or customer page. To create a survey using the Customer Testimonial survey template, just sign up or sign in to SurveyMonkey.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

Get tips on how to create better surveys, hear the latest product news, or check out our research.

Access tutorials on how features work, learn more about billing, and contact Customer Support.