Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

When you work in a customer-oriented business, it’s important to get feedback from people who reach out to your customer service team. We partnered with Zendesk to create our expert-certified customer service survey template to assess and improve customer satisfaction. The survey asks a range of questions about the experience customers had when working with your customer service staff.

Use the results from this survey template to provide support and training to your customer service team. Were the customers questions answered in a timely manner? How well did the representative understand the customer’s question? Would the customer recommend your company to others? Measure customer satisfaction and improve how your team works with your customers. Customize the survey if there is more you’d like to ask.

To create a survey using the Customer Service Survey Template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you begin creating a survey.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

Get tips on how to create better surveys, hear the latest product news, or check out our research.

Access tutorials on how features work, learn more about billing, and contact Customer Support.

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