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Uncovering actionable data with patient experience feedback

Discover how real-time feedback can transform your organization and help you deliver superior patient care.

In this on-demand webinar, Timothy Carey, MSM, Director of Data and Performance Analytics at BaneCare, shares his strategies to help staff use data analytics to continuously improve the patient experience and quality of care. You’ll walk away with:

  • Tips and tricks for sending surveys throughout the continuum of care
  • How feedback helps pinpoint specific staff behavior, both positives and negatives
  • How customizable surveys can be used in tandem with qualitative research methods to provide deeper insights