Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

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How top brands drive growth with SurveyMonkey.

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Surveys for government and public agencies

Support civic engagement with surveys

Today’s governments must be flexible and responsive in order to meet the challenges of an increasingly complex socio-economic-political world.

Issues of economic competitiveness, improved quality of life and work, and environmental stewardship drive ongoing investments in education, research, and infrastructure. In many countries from the nation’s capital to the local township, each governmental body must work with its citizens to prioritize and invest in the programs that will contribute to the greater good.

Questionnaires can provide government agencies with a means for connecting with citizens to receive the input and feedback they need to make investment decisions. Political surveys can inform elected leadership about shifts in public opinion on major issues, and can motivate correct actions. Well-promoted, thoughtfully designed surveys, delivered with plenty of time to gather input, can help governments better understand and represent the immediate and long-term interests of their citizens.

Explore a sampling of surveys from our list of templates for use by your government agency. Or build your own surveys using our Question Bank of methodologist-certified questions.

  • General Internet Usage. Are your citizens on the Internet? How often? What devices do they use to connect and where? What purposes do they typically use the Internet for—personal or business? Is this a good way to communicate with them?
  • Environmental Issues. As extreme weather regularly makes the front-page news, concern about environmental issues has become top of mind for many. Survey your community to get their thoughts about environmental issues and to open a channel for ideas for collectively solving for them.
  • Registered to Vote? Find out if your citizenry is registered to vote, and use this data to organize convenient neighborhood-based voter registration days.
  • Demographics. Use a series of surveys to determine the demographics of the citizens your government represents, including long and short demographics surveys, Education DemographicsMilitary Service and Government Support surveys. Use respondents’ feedback to identify the demographics of your citizenry and to better understand which programs and investments will best serve them over both the short and long term.
  • General Event Feedback. Did your agency recently host a civic fundraiser? Was it successful – and would the community enjoy more events like it? Get attendee feedback on fundraisers, or modify this survey for other civic events, including voter registration days or town hall meetings.
  • Website Feedback. Your agency, like many other organizations in the public sector, may be leveraging the cloud to deliver services and information online. As part of your evaluation of service delivery, include popup surveys to get feedback on your website at the point of access. Does the site work well? Are people finding the information they came for? Use this data to make your site and services as efficient as possible.
  • Be brief. If your survey is short, there’s a greater chance that more respondents will complete it.
  • Use simple language. While your country or locality may have a specific first language, it may not be the native tongue of all your citizens. Use simple, clear language, to make your survey as accessible as possible to as many as possible.
  • Use the best question type. We support many different types of question types, so be sure to use the question type that will generate the feedback you need.
Toolkits directory

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