Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Crisis management: Listen to consumers to react fast

A media crisis demands market research at lightning speed. Get consumer data with SurveyMonkey Audience.

Get consumer feedback so you can fully address concerns and respond quickly with authenticity.

You acted fast, don’t stop there: Now you need to measure what impact your response is having.

In a crisis, you’re making hard calls every minute. You need a market research solution that matches that speed.

It’s called ‘crisis’ for a reason. It comes about when you least expect it and you need to react just as fast.

Talk to your market to respond to all sorts of PR surprises: negative coverage, product recalls, offensive ads, poor customer interactions, and more.

Social media discourse is a living, breathing animal. Track your brand’s perception to stay on the right path and monitor reactions to your communications strategy.

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Surveys measure the evolving perception of your brand when unexpected news arises. Strengthen your PR crisis management by tracking the following metrics with SurveyMonkey Audience.

How many people in your target market have actually heard about the news?

Where did consumers read or hear about the news?

Are people talking about the issue and sharing articles with their peers?

How do people feel about the issue? Is it all negative or is the reaction polarized?

Are the reactions translating into impressions of the company or brand as a whole?

How do consumers feel about the messaging you’ll be using in your public response?

Our market research solution is built for speed. Reach the consumers you need to talk to in minutes!

If bad news spreads internationally, our panel gives you instant access to the right target markets in over 130 countries.

Launch projects on your schedule knowing that Audience is available 24/7. Get results extra fast by selecting High Priority status at checkout.

Use the SurveyMonkey mobile app to stay on top of the situation and see results in real time.

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Select your target audience by demographics, consumer behavior, geography, and more.

Launch projects automatically and on your schedule. Monitor them 24/7.

Watch your results roll in and turn your insights into action fast!

Listen to the right audience, selecting it by demographics and other criteria.

Consumer behavior

Get crucial consumer insights—like attitudes, perceptions and shopping habits—by surveying your market.

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Brand tracking

Measure and track brand performance metrics like brand awareness, favorability, conversion, and loyalty.

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Ad testing

Ultra-fast ad testing helps you ensure that your campaigns are on target before you launch.

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