Explore research findings from SurveyMonkey studies across customer, employee, and market topics.
79% of Americans prefer human customer service over AI. Discover why consumers still trust humans more and what this means for your 2026 strategy.
We’ve distilled SurveyMonkey Trends 2026 research into 3 customer experience priorities. Here’s what to do about tariff woes, event fatigue, and more.
USA Today|SurveyMonkey Workforce Survey 2026
We’ve distilled our SurveyMonkey Trends 2026 research into 3 HR priorities. Here’s what to do about shadow AI, employee burnout, and more.
We’ve distilled our SurveyMonkey Trends 2026 into 3 marketing survival strategies. Here’s what to know about brand health, tariffs, and more.
SurveyMonkey data reveals AI usage at work and the growing consumer trust gap, exploring workplace adoption, ethics, and global sentiment.
Today, millennials make up a huge percentage of the workforce, and so it’s essential to both appreciate how to effectively manage them and understand how to encourage their leadership skills. Learn the top 5 ways to approach millennial management, backed by exclusive SurveyMonkey data.