Products

Product Overview

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

SurveyMonkey

Get data-driven insights from a global leader in online surveys.

Features

Explore core features and advanced tools in one powerful platform.

SurveyMonkey Forms

Build and customize online forms to collect info and payments.

Integrations

Integrate with 100+ apps and plug-ins to get more done.

Market Research Solutions

Purpose-built solutions for all of your market research needs.

SurveyMonkey Genius

Create better surveys and spot insights quickly with built-in AI.

INDUSTRIES
Healthcare
Education
Technology
Government
Financial Services
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ROLES
Marketing
Customer Experience
Product
Human Resources
Research
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USE CASES
Online Polls
Registration Forms
Employee Feedback
Event Feedback
Customer Satisfaction
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Templates

Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

Website Feedback

Get actionable insights to improve the user experience.

Contact Information

Collect contact information from prospects, invitees, and more.

Event Registration

Easily collect and track RSVPs for your next event.

Event Feedback

Find out what attendees want so that you can improve your next event.

Employee Engagement

Uncover insights to boost engagement and drive better results.

Meeting Feedback

Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation

Use peer feedback to help improve employee performance.

Course Evaluation

Create better courses and improve teaching methods.

University Instructor Evaluation

Learn how students rate the course material and its presentation.

Product Testing

Find out what your customers think about your new product ideas.

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Pricing

Enterprise

Resources

Resource Center

Best practices for using surveys and survey data

Curiosity at Work Blog

Our blog about surveys, tips for business, and more.

Help Center

Tutorials and how to guides for using SurveyMonkey.

Customers

How top brands drive growth with SurveyMonkey.

Contact Sales

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Net Promoter Score (NPS®) resources

Explore resources to elevate your NPS® strategy and strengthen customer relationships.

Survey templates, an NPS calculator, and customer loyalty best practices

NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.

CX speed round: 3 strategies to level up your feedback

SurveyMonkey demos for CX professionals

See SurveyMonkey in action: Event registration and feedback

NPS detractors: how to turn critics into champions

Why do customers become detractors? Find out 5 key causes of NPS detractors and strategies to turn your biggest critics into loyal advocates.

50 NPS Survey Questions to Ask + Templates

Discover 50 NPS survey question examples with templates to measure loyalty & boost customer satisfaction.

10 tips to build stellar NPS surveys

Learn how to create an effective Net Promoter Score (NPS) survey for actionable insights.

How to follow up with NPS detractors, promoters, and passives

Learn how to follow up with NPS detractors, promoters, and passives to boost customer satisfaction.

What is Transactional NPS® (tNPS)

Learn what tNPS is, how to use transactional NPS surveys, and where they fit into your customer experience (CX) strategy.

NPS surveys: Best practices for high response rates

Learn NPS survey best practices to drive high response rates by improving survey processes.

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