Resident satisfaction survey questions are specialized inquiries designed to measure the quality of life within a managed property, such as an apartment complex or assisted living community. These questions help you identify what drives tenant happiness or what might be causing them to consider moving. By using our feedback management platform, you can transform abstract sentiment into actionable data.
Timing your feedback collection is essential for maintaining high retention rates. You should consider deploying surveys at these critical touchpoints:
SurveyMonkey makes it easy to gather insights without needing prior research expertise. Our platform combines powerful capabilities with an intuitive design to help you get started in minutes:
Analyze with rigor: Use our built-in research expertise to filter responses by resident group, allowing you to pinpoint exactly how to improve the living experience and drive business growth
Select your variables: Our template includes questions about tenant demographics, such as how long they have lived in their apartment and the size of their household.
Customize the inquiries: You can edit any existing question or add new ones regarding specific amenities, such as community safety or communal spaces in assisted living environments.
Are your tenants satisfied with their home? Find out if they are and see what’s driving their happiness—or unhappiness—by using our resident satisfaction survey template!
Our expert-built template can help you collect specific insights, like the residents’ experiences with maintenance services. It also allows you to gather broad feedback so you can better understand general sentiment. In addition, it asks about the tenants themselves, including the number of children they have, how old they are, and the length of time they’ve spent in their current residence. These background-type data points allow you to better filter your responses once they come in, so you can pinpoint how particular groups feel.
It’s worth noting that you can edit any of the existing questions in our resident satisfaction survey or add new ones that fit your needs. For example, you can ask tenants about their experiences with neighbors, or how safe they feel at home.
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.
Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

Get tips on how to create better surveys, hear the latest product news, or check out our research.

Access tutorials on how features work, learn more about billing, and contact Customer Support.
