Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Customer Impact Survey Template

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

If you work in marketing or sales, you know the critical role proof points play in an increasingly competitive market. They’re essential for developing strategies and bolstering content with use cases that validate your value proposition to prospective customers.

Stand out from the crowd by presenting irrefutable evidence of the value your product or service delivers. We created this Customer Impact Survey Template so that you can understand the impact your product or service has on your current customers.

This survey template will help you gain insight into your customer’s experience including question like:

  • What challenges were you experiencing with your previous solution before switching to our product?
  • What benefits have you experienced after using our product?
  • How quickly did you see a return on your investment?

Use this template to gain timely insights from current customers to support your unique selling proposition and create data-driven, engaging content that communicates customer impact. 

To create a survey using the Customer Impact Survey Template, sign up or sign in to SurveyMonkey. You can choose the template when you begin creating a survey.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

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Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

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Get tips on how to create better surveys, hear the latest product news, or check out our research.

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Access tutorials on how features work, learn more about billing, and contact Customer Support.

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Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience.

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Customer success expert Seth Wiley explains how to leverage AI in customer success.

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How to use customer and employee feedback to drive innovation with insights from LinkedIn, FranklinCovey, and Hornblower.

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Only 12% of consumers plan to increase their holiday budgets in 2024. Discover 100+ stats and tips for business leaders to drive sales this season.