SurveyMonkey Logo
Plans & Pricing

Competitive NPS® survey template

9

questions

3 min

to complete

150+

ways to get answers with SurveyMonkey

Brand perception. Quality of service. Product reliability. Net Promoter Score.

To gauge your performance in each of these areas, you’ll need to see where you stand relative to your competitors.

Enter our competitive NPS survey. Use this survey to measure your competitors’ strengths and weaknesses over time. And compare their performance with your own to better direct your organization’s focus.

Before you send our competitive NPS survey, duplicate the 2nd page for each competitor respondents might use. The only difference between each of these pages should be the competitor’s name. Then, set up Page Skip Logic so that respondents evaluate only the competitors they primarily use.

NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

See features

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Explore surveys

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

Learn more

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

Explore resources

Get tips on how to create better surveys, hear the latest product news, or check out our research.

See Curiosity at Work

Access tutorials on how features work, learn more about billing, and contact Customer Support.

Visit Help Center
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Browse more templates