Learn how to create powerful online application forms and avoid common pitfalls.

Manager giving 360-degree employee feedback with a survey.

Creating effective and user-friendly online application forms is crucial in today's challenging recruiting environment. However, organizations often make many common mistakes when designing online forms, leading to confusion and frustration for potential applications. 

When designing online forms and application processes for applicants, be sure to avoid these common pitfalls:

Including a feature for users to upload documents or images directly within the application is crucial if your application requires further documentation. Be sure to inform applicants of the document's purpose, why it is necessary, and what measures are in place to safeguard their privacy and data security.

It can be useful to offer applicants the ability to save their application progress to continue where they left off rather than starting over from the beginning. This feature is particularly helpful for longer applications or situations where the applicant needs to gather additional information. 

Confirming the receipt of an applicant's form is crucial once it is submitted. Be sure to redirect applicants to a thank you page acknowledging their submission, then email them to confirm that their application has been received. This email should also outline the next steps in the application process. 

By maintaining clear communication, you will demonstrate to your applicants that you respect their time and effort, and they’ll have insight into the next steps of the application process. 

To ensure that your application is processed smoothly, ensure that you ask for the right information in your application form. Depending on the purpose of your online application, the type of information you need to collect may vary widely. For example, if it's a job application, you'll likely need their employment history, while a rental application may require you to ask for their rental history.

However, you should always obtain some fundamental information, such as the applicant's complete name, contact details, and current address. 

Not sure what your application form should look like? Try these examples of online application forms: 

With SurveyMonkey, you can choose from a diverse range of customizable templates that showcase your brand's logo and color scheme. Sign up for a SurveyMonkey account or select a plan to start building an integrated online application process for your prospective candidates. 

Smiling HR employee holding a piece of paper and taking a video call on laptop

Create powerful HR surveys with SurveyMonkey to gather feedback, boost engagement, and improve workplace culture. Streamline HR processes with customizable templates.

A man and woman looking at an article on their laptop, and writing information on sticky notes

SurveyMonkey data shows work-life balance now outranks pay. Explore 2025 workplace trends, burnout drivers, and HR strategies for retention.

Smiling man with glasses using a laptop

2025 side hustle statistics and trends on why more Americans are turning to side gigs for survival and growth, what they earn, challenges, and advice.

Woman reviewing information on her laptop

Discover SurveyMonkey’s latest workplace culture trends with original data reports and employee experience research.