Help with your COVID-19 response plan
Better navigate the challenges ahead with real-time insights from your customers, employees, markets, and communities.
Go to: SOLUTIONS | PROFESSIONAL SUPPORT | CONTACT US
A note from our CEO
As the world comes to grips with COVID-19, businesses are having to adjust and react quickly. Now more than ever, it’s crucial for organizations to listen to the people they serve and find ways to help them cope with the new challenges they’re facing.
At SurveyMonkey, we are committed to supporting our customers around the globe. That’s why we’ve launched new resources to help you navigate the impact of COVID-19, and get the feedback you need to make critical decisions—for today, and for the future of your business.
Zander Lurie
CEO, SurveyMonkey
Remote workforce and return to work engagement
Use our resources to continuously assess employee sentiment as you work to find the balance between remote work and a safe return to shared workspaces. With our resources you can:
- Take a regular pulse check on your team’s well-being
- Get a better understanding of remote and onsite experience
- Keep employee data secure with a trusted platform
Symptom tracking
As organizations reopen, and employees and customers return to shared spaces, ensuring operational safety is important. Our Symptom Tracking solution can help you:
- Conduct health screens with anyone, anywhere—onsite, at home, or in the field
- Get started quickly with a survey template based on CDC's Symptoms of Coronavirus list*.
- Improve operational safety with a ready-to-use results report
- Automatically alert HR, operations, managers, or other staff members about urgent feedback
Community wellness
Securely survey populations about their health, wellness, and needs in a manner that complies with HIPAA. Learn how you can:
- Collect and manage protected health information (PHI) through surveys with HIPAA-compliant features
- Collect the timely data you need at scale to understand and track broader health and wellness trends
- Improve safety by assessing knowledge of COVID-19 health and safety best practices
- Use our Symptom Tracking solution to understand larger trends, quickly
Healthcare workforce check-ins
Across the continuum of care, healthcare workers are on the frontlines of the COVID-19 crisis. Monitoring their health and wellness is critical during this difficult period. Get the tools to help:
- Stay connected with your workforce to quickly respond to concerns and provide support
- Survey staff and patients to assess health and wellness in a manner that complies with HIPAA
- Assess and act on your team’s knowledge of COVID-19 best practices to improve safety
Professional support
Partner with the SurveyMonkey Professional Services team:
Expert methodology
Leverage our 20+ years of survey design and methodology experience
Tailored services
Get hands-on help with survey programming or creating custom reports
Actionable insights
Work with our experts to analyze your data so you can take the right actions
Get in touch
(1) As of September 1, 2020. For more information, see: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html
(2) SMS is available only in select geographies.
*The Symptom Tracking solution allows organizations to collect and use personal information about individuals, including health-related information, which may be subject to various legal requirements in different jurisdictions. THIS SOLUTION IS BUILT FOR AND INTENDED FOR USE ONLY WITHIN THE UNITED STATES. As with all SurveyMonkey services, please consult with your own independent counsel to confirm that your intended use of these services meets your legal needs.
Discover more resources
Attract, engage, and retain top talent with data-driven insights
Create powerful HR surveys with SurveyMonkey to gather feedback, boost engagement, and improve workplace culture. Streamline HR processes with customizable templates.
Hybrid onboarding: two new hires, two very different first weeks
Build hybrid onboarding that treats remote and in-office new hires equally, then compare experience data by location to close the gaps.
Exit survey completion rate: why people quit the survey on their way out
Find out what a good exit survey completion rate looks like, why people abandon halfway, and how to get honest answers from every kind of exit.
Employee survey governance: a framework for HR teams
See how to consolidate personal survey accounts, set employee survey governance access tiers, and run 10+ feedback programs without losing control.