SurveyMonkey empowers healthcare providers to seamlessly capture insights throughout the entire healthcare experience to improve patient care, boost loyalty, and maximize staff engagement. HIPAA compliance at SurveyMonkey ensures any PHI is handled in accordance with federal regulations.
Health plan providers use SurveyMonkey to easily capture member sentiment and deliver better end-to-end member experiences. Our market research solutions give organizations the necessary tools to gather market insights for new product development and membership growth.
Create better products that drive user growth and adoption with insights from your target market: patients, caregivers, providers, and more. SurveyMonkey makes it easy to collect feedback, measure customer satisfaction using CSAT and Net Promoter® Score (NPS) surveys, and track brand performance over time.
Accelerate research and drive in-market success by listening to the needs of your target market, customers, and providers. With SurveyMonkey, easily gather market insights, get actionable brand awareness and usage metrics, and tie everything together with powerful analytics and flexible integrations.
Make sure your survey data stays confidential with SSO, HIPAA, and GDPR compliance features and data encryption.
“We’re able to demonstrate, through surveys, that we are positively impacting our members’ decision-making processes and easing their burden as they face complex, life-changing moments.”
Laura Lee, Product Manager, Carrot
HIPAA-compliant intake forms and expert-approved templates help organizations like Carrot better serve their members.
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Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.