Q2 2025 (April - June)
Welcome to our SurveyMonkey AI Sentiment study, a quarterly report designed to measure ongoing changes in AI usage and consumer sentiment. This study began in Q4 2024, and updates will be released during the first month of each quarter. Below, you will find the latest results, links to historical findings, and details on our research methodology.
Our previous results are located here: Q1 '25 results | Q4 '24 results
Q2 '25 key findings
- Older Americans take over AI: while Gen Z were earlier adopters of AI in 2024, Millennials, Gen Xers and Boomers are driving growth in Q2 2025
- More Americans are using AI for work; among those who have used AI within the last three months, 43% have used AI for work or professional purposes, up from 37% the previous quarter
Older Americans take over AI: while Gen Z were earlier adopters of AI, in 2024, Millennials, Gen Xers and Boomers are driving growth in Q2 2025
Three in ten (30%) Americans have used AI daily or weekly within the past three months, up from 26% from the previous quarter, and from 24% the previous year. Gen Zers, however, are not the primary drivers of AI adoption, only seeing slight quarter-over-quarter increase in daily or weekly usage (up from 36% to 38%). Millennials and Gen Xers see the largest increase in usage:
- 35% of Millennials use AI on a weekly or daily basis, up from 29% the previous quarter
- 30% of Gen Xers use AI on a weekly or daily basis, up from 24% the previous quarter
Despite increased usage, Americans’ perceptions of AI remain skeptical
Americans’ feelings about artificial intelligence see little change from the previous quarter.
| How do you feel about AI? (Select all that apply) | |||
| Q4 2024 | Q1 2025 | Q2 2025 | |
| Unweighted N | 25030 | 41373 | 6997 |
| Concerned | 27% | 28% | 29% |
| Skeptical | 27% | 28% | 27% |
| Impressed | 24% | 26% | 27% |
| Excited | 18% | 18% | 19% |
| Indifferent | 17% | 18% | 16% |
| Nervous | 14% | 14% | 15% |
| Confused | 11% | 10% | 10% |
| Something else | 7% | 8% | 7% |
More Americans are using AI for work
Among those who have used AI within the last three months, 43% have used AI for work or professional purposes, up from 37% the previous quarter. All age groups are using AI for work more:
- 31% of Gen Zers use AI for work or professional tasks, up from 27% the previous quarter
- 36% of Millennials use AI for work or professional tasks, up from 31% the previous quarter
- 31% of Gen Xers use AI for work or professional tasks, up from 27% the previous quarter
- 19% of Boomers/Silent Generation use AI for work or professional tasks, up from 13% the previous quarter
Methodology: This SurveyMonkey study was conducted April 11, 2025 to June 23, 2025 among a sample of 6,997 adults in the US. Respondents for this survey were selected from a non-probability online panel. The modeled error estimate for this survey is +/- 1.0pp for Q4 2024 data, +/- 1.0pp for Q1 2025 data, and +/- 1.5pp for Q2 2025 data. Data have been weighted for age, race, sex, education, and geography using the Census Bureau’s American Community Survey to reflect the overall demographic composition of the United States.
