SURVEYMONKEY LEARNING LAB

Survey Basics

A free course from the SurveyMonkey Learning Lab. Learn survey fundamentals in under an hour.

Get started

Woman building an AI-generated survey on her laptop

Lessons in this course

Instructor speaking to the camera during a SurveyMonkey Survey Basics lesson.

Lesson 1: Start with your goals

5 minutes

Start with a clear goal: name your key insights and write questions that earn their place.

Start lesson

Instructor demonstrates how to customize a Career Development Pulse Survey using themes in the SurveyMonkey survey builder.

Lesson 2: Start your first draft

6 minutes

Draft it quickly: start from an idea, a template, or a blank page.

Start lesson

SurveyMonkey survey builder showing skip logic settings that route respondents to different survey pages based on their answers.

Lesson 3: Design a survey

4 minutes

Design for flow: pace your pages, use logic, and make it feel like a conversation.

Start lesson

Instructor speaking directly to the camera during a SurveyMonkey Survey Basics lesson.

Lesson 4: Test your survey

3 minutes

Learn how to test a survey before launch: verify question logic, layout, and peer reviews.

Start lesson

SurveyMonkey survey publishing screen showing a survey link and options to share the published survey, including Microsoft Teams.

Lesson 5: Distribute your survey

4 minutes

Send it smart: pick the right channel, write invites that convert, and lift response rates.

Start lesson

Instructor demonstrates how to analyze survey results in SurveyMonkey using filters and response charts.

Lesson 6: Analyze survey results

5 minutes

Learn how to analyze results: filter key subgroups, summarize text themes, and take action.

Start lesson

SurveyMonkey Learning Lab instructor explains feedback loop strategies, including quarterly pulse surveys, always-on listening, and triggered surveys.

Lesson 7: Build feedback loops

3 minutes

Keep listening: turn one survey into a continuous feedback loop across EX, CX, or product.

Start lesson

Ready to build your first survey?

Sign in and create as you learn. Each lesson guides you through one real step. You'll have actionable tasks at every stage, and by the end, you'll have a complete survey ready to share. Follow along from start to finish.