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Products
SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.
Get data-driven insights from a global leader in online surveys.
Explore core features and advanced tools in one powerful platform.
Build and customize online forms to collect info and payments.
Integrate with 100+ apps and plug-ins to get more done.
Purpose-built solutions for all of your market research needs.
Create better surveys and spot insights quickly with built-in AI.
Templates
Measure customer satisfaction and loyalty for your business.
Learn what makes customers happy and turn them into advocates.
Get actionable insights to improve the user experience.
Collect contact information from prospects, invitees, and more.
Easily collect and track RSVPs for your next event.
Find out what attendees want so that you can improve your next event.
Uncover insights to boost engagement and drive better results.
Get feedback from your attendees so you can run better meetings.
Use peer feedback to help improve employee performance.
Create better courses and improve teaching methods.
Learn how students rate the course material and its presentation.
Find out what your customers think about your new product ideas.
Resources
Best practices for using surveys and survey data
Our blog about surveys, tips for business, and more.
Tutorials and how to guides for using SurveyMonkey.
How top brands drive growth with SurveyMonkey.
63% of people consider a company's privacy and security history before using their products or services.
Last Updated: December 5, 2024
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This privacy notice describes privacy practices which are specific to https://contribute.surveymonkey.com ("SMC") and should be read in conjunction with our main Privacy Notice and Region Specific Privacy Notice (for US residents). Where there is a conflict, this privacy notice takes precedence. SurveyMonkey Contribute is used by people who are interested in taking surveys on SMC ("Panelists") and people who conduct the surveys taken by Panelists ("Panel Buyers"). This privacy notice describes how SurveyMonkey collects, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information. We refer to surveys conducted through SMC as "Contribute surveys," and these are treated differently to surveys conducted through our main website. SMC is a service provided by SurveyMonkey Inc. and its affiliates.
This page is split into two sections: one for Panelists, and one for Panel Buyers.
Below is a list of information that we collect from you and about you when you use SMC. Information regarding the categories of information we may collect about you or your use of SMC can be found in our main Privacy Notice and Region Specific Privacy Notice (for US residents). The sections afterward describe what we do with this information.
Information we receive directly from you
Provision of information is voluntary: You can always choose not to provide any personal information that we ask you for. However, your ability to use SMC may be limited if you do not give information that we require to provide you with our services. For example, if you do not provide profile data, you may be unable to participate in surveys or your chances of being chosen for a survey may be reduced.
You may be asked to provide sensitive information as part of your profile data. When providing answers to sensitive questions (e.g. personal information specifying medical or health conditions, racial or ethnic origin, political opinions or affiliations, religious or philosophical beliefs, trade union membership or information related to one’s sexual preferences), you explicitly consent to the collection of that data. You can opt-out at any time by not answering the question, or choosing “prefer not to say”, which will erase any previous answer to that question. We will treat sensitive information (e.g. personal information specifying medical or health conditions, racial or ethnic origin, political opinions or affiliations, religious or philosophical beliefs, trade union membership or information related to one’s sexual preferences) with particular care. If we intend to disclose such information to a third party or use it for a purpose other than as described in this Contribute Privacy Notice, we will obtain your specific permission to do so prior to any such use or disclosure.
Information we receive about you from other sources
How does SurveyMonkey use your information?
Generally, we use your information in connection with providing SMC services to you and to Panel Buyers. More specifically, we use it:
Who we disclose your information to and what information we share
We recognize that because you give us and allow us to use your profile data and other personal information, we are entrusted with safeguarding the privacy of that information. Your continuing trust is very important to us, so the only time we will disclose or share that information with a third party is where we have:
(a) given you notice (e.g. in this privacy notice);
(b) obtained your consent (e.g. based on your account's opt-in/opt-out settings); or
(c) anonymized the information, so that you cannot reasonably be identified by it.
Our main Privacy Notice and Region Specific Privacy Notice describe the categories of personal information we may disclose for business purposes or as required by applicable law. In particular, we disclose your:
The sharing of your basic demographics happens behind the scenes and is not visible in the survey questions themselves. We do not include your name or contact details as part of the basic demographics.
Your choices and controls
Security
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact our support team.
SurveyMonkey provides certain rewards or incentives for Panelists to provide responses to surveys. You can opt into the rewards or incentives by registering for a SurveyMonkey account and answering Contribute surveys using your account credentials. Your participation is completely voluntary, and you have a right to withdraw from Contribute at any time. If you decide you don’t want to participate, you can refrain from submitting responses to Contribute surveys, or you can close your SurveyMonkey account.
The specific reward or incentive offered, if any, is made available to you when you provide responses to available Contribute surveys - including completing your profile survey - and may vary based on the length of the Contribute survey and other factors identified below. The monetary value of the reward or incentive is a reasonable approximation of the monetary value of your survey responses to us. We have arrived at this estimate based on consideration of multiple factors, including the following: (1) revenue generated by SurveyMonkey in providing aggregated and/or anonymized responses and insights to customers; (2) expenses incurred by SurveyMonkey in operating Contribute; and (3) our reasonable assessment of revenue we may generate as a result of SurveyMonkey providing aggregated and/or anonymized responses and insights to customers.
Below is a list of information that we collect from you and about you when you create and conduct a Contribute survey. Information regarding the categories of information we may collect about you or your use of SMC can be found in our main Privacy Notice. The sections afterward describe what we do with this information.
How does SurveyMonkey use your information?
Generally, we use your information in connection with providing SMC services to you and to Panelists. More specifically, we use it:
To provide Panel Buyers with more targeting criteria: We may use your Contribute survey data to give you and other Panel Buyers more ways to reach the target demographic you want in your future Contribute surveys. For example, if you ask "How high can you jump?" we may give other Panel Buyers the ability to target Panelists who can jump more than, say, 2 feet high (based on the responses your survey respondents gave). Other Panel Buyers have no access to your survey data - they will not be able to determine that the question originated from your Contribute survey. We don't use your survey responses for any other purpose.
Who we disclose your information to and what information we share
While you allow us to use your survey data and other information in accordance with this privacy notice, you always own all of your survey data and we regard it as information which is confidential to you. Your continuing trust is very important to us, so the only time we will disclose or share that information to a third party is where we have:
(a) given you notice (e.g. in this privacy notice);
(b) obtained your consent (e.g. based on your account's opt-in/opt-out settings);
(c) anonymized the information, so that you cannot reasonably be identified by it; or
(d) fulfilled a Panelist’s data access request to include providing their responses to them.
Our main Privacy Notice describes the categories of personal information we may disclose for business purposes or as required by applicable law. In particular, we disclose your:
Your choices and controls
Your opt-out preferences
Cookies / Tracking Technologies
OTHER THINGS TO NOTE
For questions regarding our privacy notice or practices, contact SurveyMonkey electronically at privacy@surveymonkey.com. You may also contact us by mail at 910 Park Pl, Suite 300, San Mateo, CA 94403, USA if you are located in the United States, or at Ella House, Suite 40.4, 40 Merrion Square East, Dublin 2, D02 NP96, Ireland if you are located elsewhere.