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Axios

Axios|SurveyMonkey poll: broadband and the digital divide

Axios|SurveyMonkey poll: broadband and the digital divide

A majority of people pay for television at home, but most would love to cut the cord--if only they could get faster, cheaper, or more reliable internet. New polling from Axios and SurveyMonkey shows:

  • Nationwide, 68 percent of people subscribe to broadband internet service.
  • Top reasons for not having broadband internet at home include: having a smartphone lets you do everyone online you need to do (24 percent), the monthly cost of home broadband service is too expensive (20 percent), and there are other options for internet access outside of home (14 percent).
  • Those in rural areas are the most likely to say they don’t have enough options for broadband internet (53 percent) and the least likely to be happy with the options they do have (33 percent).
  • Despite their dissatisfaction with broadband options, most people (55 percent) still want private industry to be responsible for providing high-speed internet products where it makes sense to do so, rather than relying on the government to ensure that high speed internet is available to all (40 percent).
  • Two-thirds of people (67 percent) pay for cable or satellite television, but 77 percent say they would give it up if they had faster, cheaper, or more reliable internet service.
  • Nearly eight in 10 people (79 percent) say their internet is fast enough at home to allow them to stream TV shows or videos over the internet without disruption.

Read more about our polling methodology here
Click through all the results in the interactive toplines below:

Question text:
What type of smartphone do you use? If you own more than one phone, please select the one you use most often.
How do you rank the following expenses when deciding how to spend your household budget? Please rank each from 1-3, with 1 being your top priority and 3 being your bottom priority.-Broadband home internet
How do you rank the following expenses when deciding how to spend your household budget? Please rank each from 1-3, with 1 being your top priority and 3 being your bottom priority.-Cable or satellite television
How do you rank the following expenses when deciding how to spend your household budget? Please rank each from 1-3, with 1 being your top priority and 3 being your bottom priority.-Mobile phone and data plan
Which do you use more often to access the internet at home?
How much of what you want to do online can you do using your smartphone?
What is the primary reason you use your smartphone more than a computer to access the internet?
Do you currently subscribe to any of the following types of Internet service at home? (Select all that apply.)
How do you feel about your choice of available broadband service providers—that is, high-speed internet through a DSL, cable, or fiber optic service—where you now live?
Which comes closer to your view, even if neither is exactly right?
Which is the most relevant reason why you do not have broadband internet service at home? Is your internet access at home fast enough to let you stream TV shows or videos over the internet without disruption? How affordable is the internet access you have now, including any broadband, dial-up, or access via a cellular data plan? Would you consider quitting your cable/satellite television subscription if you had a faster, cheaper, or more reliable internet service?
*consumers